Read mail is being automatically moved to Junk Mail folder

  • Thread starter Thread starter MissDeanneB
  • Start date Start date
M

MissDeanneB

Previously, my read mail would remain in my 'Inbox' after I read it, unless I
moved it. All of a sudden, yesterday afternoon, upon closing an email it
would dissappear from my inbox and end up in my 'Junk Mail' folder. I've
looked all over and can't find where to change the settings so that my mail
will once again remain in my 'Inbox' until I move it. Please help!!
 
Outlook has no such setting so you can stop searching for it ;-)
Did this happen only once or does it happen for all your emails now that you
mark as read?

If so, we'll need some configuration information to work with if you want to
troubleshoot this further.
 
MissDeanneB said:
Previously, my read mail would remain in my 'Inbox' after I read it, unless I
moved it. All of a sudden, yesterday afternoon, upon closing an email it
would dissappear from my inbox and end up in my 'Junk Mail' folder. I've
looked all over and can't find where to change the settings so that my mail
will once again remain in my 'Inbox' until I move it. Please help!!

Same thing happen if you load Outlook in its safe mode which does NOT load
any enabled add-ons that you installed to Outlook?

outlook.exe /safe
 
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