re-starts by itself

  • Thread starter Thread starter dmomills
  • Start date Start date
D

dmomills

just got windows xp on my computer. it keeps restarting
by itself. in the middle of whatever i'm doing. after it
restarts by itself, my mouse doesn't work and everything
is locked up. i have to push the reset button to restart
everything again. anyone else have this problem? what do
i do? oh, also got some microsoft online crash analysis
message that said there was a hardware failure reported by
the cpu. i'm at a loss. please help. thanks.
 
dmomills said:
just got windows xp on my computer. it keeps restarting
by itself. in the middle of whatever i'm doing. after it
restarts by itself, my mouse doesn't work and everything
is locked up. i have to push the reset button to restart
everything again. anyone else have this problem? what do
i do? oh, also got some microsoft online crash analysis
message that said there was a hardware failure reported by
the cpu. i'm at a loss. please help. thanks.
Click to expand...

The system is encountering a fatal error and you have the option set for it
to automatically restart when this error occurs. Open Control
Panel/System/Advanced tab/Start Up and Recovery section/Settings button.
Remove the check mark from the Automatically Restart option. This will allow
the error to be displayed the next time it occurs.

You might also want to go to Start/Run and type: eventvwr.msc and press
OK. In the event Viewer, click on each of the items in the left side menu
and look for any Red X error messages that correspond to the last time this
behavior happened. Double click the entry to see the details of the error.
This may give you a clue as to program/hardware is causing the problem.

Another thing to look at is Start/Run, type: msinfo32 and press OK.
Expand the Components item and click on the Problem Devices. If there is an
entry for a hardware device there, it could be where the problem is coming
from.



--
Ronnie Vernon
Microsoft MVP
Windows Shell/User

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