Quote from Neo
Sent: Saturday, September 06, 2003 6:17 PM
To: (e-mail address removed)
Subject: RE: Removing and reinstalling Outlook 2000
I hate to be a bearer of bad news, but uninstalling Outlook 2000 will not be
sufficient to remove the profiles that are confusing you. What you can do
is the following.
1) Close all e-mail enabled applications
2) Double click on the Mail applet in the control panel
3) Select Show profiles
4) Remove all profiles you see here
5) Exit the profile dialog and control panel
6) Start Windows Explorer
7) Go to \windows\application data\microsoft\outlook
8) remove all files that do not end with a *.pst or *.pab extension
9) Go to \windows\local settings\application data\microsoft\outlook
10) remove all files that do not end with a *.pst or *.pab extension
11) Close Windows Explorer and reboot the system
At this point you are now ready to create a new Outlook profile.
--
Nikki Peterson [MVP - Outlook]
I am using Outlook 2000. I would like to re-set all the setting in
Outlook to their default and remove all the email/newgroups accounts.
I tried to uninstall Outlook and then re-install Outlook, but all my
accounts came back. I want a "clean/new" install of Outlook.
Thank you
