R
Robert Donovan
I've been having similar problem, but free space on the hard drive is not an issue because I've already moved a number of files & folders to an external drive.
I've run scanpst several times on a pst file that 5.6 GB in size. It scans and finds errors in the file, but when I try to repair it with scanpst it stops responding.
I've run scanpst several times on a pst file that 5.6 GB in size. It scans and finds errors in the file, but when I try to repair it with scanpst it stops responding.
OL 2007 on Vista:
I received message to use "Inbox Repair Tool."
Ran scanpst.exe, which proceed though its 8 Phases, followed by "Repair"
sequence.
After a rather long time, the Repair window hazed over in white and words in
parentheses noted "Not Responding".
I've run the scanpst.exe 3 times with the same results.
Any suggestions?
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Steve R
On Saturday, January 24, 2009 3:47 AM Roady [MVP] wrote:
Depending on the size of your pst-file and the amount of corruptions in it,
the 8th phase can take quite a while and the program may seem unresponsive.
How big is your pst-file?
How long did you let scanpst.exe run?On Saturday, January 24, 2009 9:52 AM Milly Staples [MVP - Outlook] wrote:
How big is the .pst file?
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Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375
After furious head scratching, Steve R asked:1. Size of .pst file = 3,914,999
2. Outlook and all instances of it were fully "closed."
3. No other PC problems whatsoever; problem arose clearly out of the blue.
PC and OUTLOOK (& other MS Office 2007 programs have been operating
flawlessly (unlike under former PC with XP) ).
Initially, when starting up OL2007, small box announced that the data file
'Personal Folders" was not closed properly. About 40 seconds thereafter, the
'Inbox Repair' window popped up, after OL completely closed.
Harddrive is 142 GB with only 10 GB free.
a. Would freeing up space give scanpst.exe more "room" to work?
b. Is .pst too large to be handled by scanpst?
If so, can I break it up with something like "hjsplit.exe"?
Thank you in advance for your assistance.
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Steve R
"Milly Staples [MVP - Outlook]" wrote:On Sunday, January 25, 2009 12:52 AM Milly Staples [MVP - Outlook] wrote:
You now need to compact your .pst file. Right click on the root of the
mailbox (usually outlook today) and select properties, then advanced. Use
the "compact now" option - usually 3 times is the charm.
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Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375
After furious head scratching, Steve R asked:1. MILLY: Compacting: "3 times is the charm"
.....Well, maybe, maybe not. It sure takes a long time to compact. I've
done it twice now and it went from 3.9 GB to 3.2 GB.
BOTH TIMES Outlook hung up and the "Not Responding" message occurred. Ugh!
But the GB's did go down.
Is there some better, faster trick to this?
2. ROADY: Thanks for your response. My .pst was 3.9 GB. What did the
trick was making about 20% open space available on my HD (from less than
15%). Scanpst.exe took about 1 hour to 1-1/2 hours.
SEEMS like there could be an easier & faster way to ARCHIVE, REPAIR and/or
COMPACT.
********Does Apple have these same issues? :>)
--
Steve R
Milly Staples [MVP - Outlook] wrote:
Use the "compact now" option - usually 3 times is the charm.
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AND
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"Roady [MVP]" wrote: