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A client's laptop (Compaq Pressario 2113EU) had all kinds of problems so it was tried to re-install Windows (XP Pro), but not from the original WinXP discs.
I am not sure what happened but it got lots of error messages referring to missing files.
Now, the status is that the laptop crashes during Windows start-up (even in safe mode) and restarts, most likely due to missing drivers.
We have ordered the formal recovery discs from HP/Compaq (the system is 2nd hand and was delivered to the new owner without discs) but I am afraid that installing these will lose the data files (no recent backup, of course) as it will probably go through hard disk formatting.
So, I need advice from you, experts, out there.
1) Is there any way to get a mini Windows on DVD so that I can salvage the data to USB-stick or CD?
2) Any other neat trick or program?
Thanks for your help
I am not sure what happened but it got lots of error messages referring to missing files.
Now, the status is that the laptop crashes during Windows start-up (even in safe mode) and restarts, most likely due to missing drivers.
We have ordered the formal recovery discs from HP/Compaq (the system is 2nd hand and was delivered to the new owner without discs) but I am afraid that installing these will lose the data files (no recent backup, of course) as it will probably go through hard disk formatting.
So, I need advice from you, experts, out there.
1) Is there any way to get a mini Windows on DVD so that I can salvage the data to USB-stick or CD?
2) Any other neat trick or program?
Thanks for your help