Re-installing WORD

  • Thread starter Thread starter bayskater
  • Start date Start date
B

bayskater

Hi,
My daughter had a serious trouble on her computer and had to get a new
computer. The new computer is up and running and she'd like to install WORD
on the new box.
She doesn't have her product key (unfortunately not saved). Is there some
way she can get that key?

Thanks, ... Fred
 
JoAnn Paules said:
Did Word come with her old computer or did you buy it from your local Olde
Software Shoppe? What version of Word is it?

--

JoAnn Paules
MVP Microsoft [Publisher]
Thanks, JoAnn, I'll check and get back on this. Fred
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




bayskater said:
Hi,
My daughter had a serious trouble on her computer and had to get a new
computer. The new computer is up and running and she'd like to install
WORD on the new box.
She doesn't have her product key (unfortunately not saved). Is there some
way she can get that key?

Thanks, ... Fred
Click to expand...
Click to expand...
 
Reply to Jo Ann:

Her version of WORD is 2003 Office - Student and Teachers and it did NOT
come with her computer. She bought it separate at a computer store. The old
and new computers use Windows XP.
She cannot boot up her old computer, which is an E-machines T6520

Any hope?
Thanks, ... Fred


JoAnn Paules said:
Did Word come with her old computer or did you buy it from your local Olde
Software Shoppe? What version of Word is it?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




bayskater said:
Hi,
My daughter had a serious trouble on her computer and had to get a new
computer. The new computer is up and running and she'd like to install
WORD on the new box.
She doesn't have her product key (unfortunately not saved). Is there some
way she can get that key?

Thanks, ... Fred
Click to expand...
Click to expand...
 
In that case, see “How to Obtain a New Product Key for Office Program Setup”
http://support.microsoft.com/?kbid=823570

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

bayskater said:
Reply to Jo Ann:

Her version of WORD is 2003 Office - Student and Teachers and it did NOT
come with her computer. She bought it separate at a computer store. The old
and new computers use Windows XP.
She cannot boot up her old computer, which is an E-machines T6520

Any hope?
Thanks, ... Fred


JoAnn Paules said:
Did Word come with her old computer or did you buy it from your local Olde
Software Shoppe? What version of Word is it?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




bayskater said:
Hi,
My daughter had a serious trouble on her computer and had to get a new
computer. The new computer is up and running and she'd like to install
WORD on the new box.
She doesn't have her product key (unfortunately not saved). Is there some
way she can get that key?

Thanks, ... Fred
Click to expand...
Click to expand...
Click to expand...
 
How to obtain a new product key - see
http://support.microsoft.com/?kbid=823570

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Reply to Jo Ann:

Her version of WORD is 2003 Office - Student and Teachers and it did
NOT come with her computer. She bought it separate at a computer
store. The old and new computers use Windows XP.
She cannot boot up her old computer, which is an E-machines T6520

Any hope?
Thanks, ... Fred


JoAnn Paules said:
Did Word come with her old computer or did you buy it from your
local Olde Software Shoppe? What version of Word is it?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




bayskater said:
Hi,
My daughter had a serious trouble on her computer and had to get a
new computer. The new computer is up and running and she'd like to
install WORD on the new box.
She doesn't have her product key (unfortunately not saved). Is
there some way she can get that key?

Thanks, ... Fred
Click to expand...
Click to expand...
Click to expand...
 
Okie-dokie.

How to obtain a new product key for Office program setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;823570

If the program was preinstalled on the computer, Microsoft would not have
helped her. Since she got a retail version, they will. A fast phone call
should do the trick.

After she gets the answer, I would recommend putting that number in a safe
location...and remember where that location is! ;-)
--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




bayskater said:
Reply to Jo Ann:

Her version of WORD is 2003 Office - Student and Teachers and it did NOT
come with her computer. She bought it separate at a computer store. The
old and new computers use Windows XP.
She cannot boot up her old computer, which is an E-machines T6520

Any hope?
Thanks, ... Fred


JoAnn Paules said:
Did Word come with her old computer or did you buy it from your local
Olde Software Shoppe? What version of Word is it?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




bayskater said:
Hi,
My daughter had a serious trouble on her computer and had to get a new
computer. The new computer is up and running and she'd like to install
WORD on the new box.
She doesn't have her product key (unfortunately not saved). Is there
some way she can get that key?

Thanks, ... Fred
Click to expand...
Click to expand...
Click to expand...
 
JoAnn Paules said:
Okie-dokie.

How to obtain a new product key for Office program setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;823570

If the program was preinstalled on the computer, Microsoft would not have
helped her. Since she got a retail version, they will. A fast phone call
should do the trick.

After she gets the answer, I would recommend putting that number in a safe
location...and remember where that location is! ;-)
--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




bayskater said:
Reply to Jo Ann:

Her version of WORD is 2003 Office - Student and Teachers and it did NOT
come with her computer. She bought it separate at a computer store. The
old and new computers use Windows XP.
She cannot boot up her old computer, which is an E-machines T6520

Any hope?
Thanks, ... Fred


JoAnn Paules said:
Did Word come with her old computer or did you buy it from your local
Olde Software Shoppe? What version of Word is it?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




Hi,
My daughter had a serious trouble on her computer and had to get a new
computer. The new computer is up and running and she'd like to install
WORD on the new box.
She doesn't have her product key (unfortunately not saved). Is there
some way she can get that key?

Thanks, ... Fred
Click to expand...
2003 Office - Student and Teachers
Click to expand...
Click to expand...

Hi JoAnn,
Thanks, I'll pass that info to my daughter.
I noticed at that site you gave that the list of programs that it applies to
does not include 2003 Office - Student and Teachers.
Will that be a problem ,do you think?
Thanks,

Fred
 
I don't know. Office STE is just a special kind of Office Standard. As long
as it's a retail version, she has a much better chance of getting help. The
only "out" I can think of is that it's a reduced cost version so there may
be a reduced level of support. But PLEASE call.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




bayskater said:
JoAnn Paules said:
Okie-dokie.

How to obtain a new product key for Office program setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;823570

If the program was preinstalled on the computer, Microsoft would not have
helped her. Since she got a retail version, they will. A fast phone call
should do the trick.

After she gets the answer, I would recommend putting that number in a
safe location...and remember where that location is! ;-)
--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




bayskater said:
Reply to Jo Ann:

Her version of WORD is 2003 Office - Student and Teachers and it did NOT
come with her computer. She bought it separate at a computer store. The
old and new computers use Windows XP.
She cannot boot up her old computer, which is an E-machines T6520

Any hope?
Thanks, ... Fred


Did Word come with her old computer or did you buy it from your local
Olde Software Shoppe? What version of Word is it?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




Hi,
My daughter had a serious trouble on her computer and had to get a new
computer. The new computer is up and running and she'd like to install
WORD on the new box.
She doesn't have her product key (unfortunately not saved). Is there
some way she can get that key?

Thanks, ... Fred



2003 Office - Student and Teachers
Click to expand...
Click to expand...

Hi JoAnn,
Thanks, I'll pass that info to my daughter.
I noticed at that site you gave that the list of programs that it applies
to does not include 2003 Office - Student and Teachers.
Will that be a problem ,do you think?
Thanks,

Fred
Click to expand...
 
Hi JoAnn,

Thanks to you, my daughter was able to re-activate her WORD program.

She used the link to Microsoft to get a new product key.

There was a charge of $10. to her credit, which she was happy to pay.

She has recorded the key and now has a printout from Belarc Advisor showing
lots of important info about her computer as well.

We much appreciate your help.

Fred


JoAnn Paules said:
I don't know. Office STE is just a special kind of Office Standard. As long
as it's a retail version, she has a much better chance of getting help. The
only "out" I can think of is that it's a reduced cost version so there may
be a reduced level of support. But PLEASE call.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




bayskater said:
JoAnn Paules said:
Okie-dokie.

How to obtain a new product key for Office program setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;823570

If the program was preinstalled on the computer, Microsoft would not
have helped her. Since she got a retail version, they will. A fast phone
call should do the trick.

After she gets the answer, I would recommend putting that number in a
safe location...and remember where that location is! ;-)
--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




Reply to Jo Ann:

Her version of WORD is 2003 Office - Student and Teachers and it did
NOT come with her computer. She bought it separate at a computer store.
The old and new computers use Windows XP.
She cannot boot up her old computer, which is an E-machines T6520

Any hope?
Thanks, ... Fred


Did Word come with her old computer or did you buy it from your local
Olde Software Shoppe? What version of Word is it?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




Hi,
My daughter had a serious trouble on her computer and had to get a
new computer. The new computer is up and running and she'd like to
install WORD on the new box.
She doesn't have her product key (unfortunately not saved). Is there
some way she can get that key?

Thanks, ... Fred



2003 Office - Student and Teachers
Click to expand...

Hi JoAnn,
Thanks, I'll pass that info to my daughter.
I noticed at that site you gave that the list of programs that it applies
to does not include 2003 Office - Student and Teachers.
Will that be a problem ,do you think?
Thanks,

Fred
Click to expand...
Click to expand...
 
I dearly love happy endings. Thank you for making my day! :-)

--

JoAnn Paules
Microsoft MVP - Publisher



bayskater said:
Hi JoAnn,

Thanks to you, my daughter was able to re-activate her WORD program.

She used the link to Microsoft to get a new product key.

There was a charge of $10. to her credit, which she was happy to pay.

She has recorded the key and now has a printout from Belarc Advisor
showing lots of important info about her computer as well.

We much appreciate your help.

Fred


JoAnn Paules said:
I don't know. Office STE is just a special kind of Office Standard. As
long as it's a retail version, she has a much better chance of getting
help. The only "out" I can think of is that it's a reduced cost version so
there may be a reduced level of support. But PLEASE call.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




bayskater said:
Okie-dokie.

How to obtain a new product key for Office program setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;823570

If the program was preinstalled on the computer, Microsoft would not
have helped her. Since she got a retail version, they will. A fast
phone call should do the trick.

After she gets the answer, I would recommend putting that number in a
safe location...and remember where that location is! ;-)
--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




Reply to Jo Ann:

Her version of WORD is 2003 Office - Student and Teachers and it did
NOT come with her computer. She bought it separate at a computer
store. The old and new computers use Windows XP.
She cannot boot up her old computer, which is an E-machines T6520

Any hope?
Thanks, ... Fred


Did Word come with her old computer or did you buy it from your local
Olde Software Shoppe? What version of Word is it?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




Hi,
My daughter had a serious trouble on her computer and had to get a
new computer. The new computer is up and running and she'd like to
install WORD on the new box.
She doesn't have her product key (unfortunately not saved). Is there
some way she can get that key?

Thanks, ... Fred



2003 Office - Student and Teachers

Hi JoAnn,
Thanks, I'll pass that info to my daughter.
I noticed at that site you gave that the list of programs that it
applies to does not include 2003 Office - Student and Teachers.
Will that be a problem ,do you think?
Thanks,

Fred
Click to expand...
Click to expand...
Click to expand...
 
To her *credit*?

bayskater said:
Hi JoAnn,

Thanks to you, my daughter was able to re-activate her WORD program.

She used the link to Microsoft to get a new product key.

There was a charge of $10. to her credit, which she was happy to pay.

She has recorded the key and now has a printout from Belarc Advisor
showing lots of important info about her computer as well.

We much appreciate your help.

Fred


JoAnn Paules said:
I don't know. Office STE is just a special kind of Office Standard. As
long as it's a retail version, she has a much better chance of getting
help. The only "out" I can think of is that it's a reduced cost version so
there may be a reduced level of support. But PLEASE call.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




bayskater said:
Okie-dokie.

How to obtain a new product key for Office program setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;823570

If the program was preinstalled on the computer, Microsoft would not
have helped her. Since she got a retail version, they will. A fast
phone call should do the trick.

After she gets the answer, I would recommend putting that number in a
safe location...and remember where that location is! ;-)
--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




Reply to Jo Ann:

Her version of WORD is 2003 Office - Student and Teachers and it did
NOT come with her computer. She bought it separate at a computer
store. The old and new computers use Windows XP.
She cannot boot up her old computer, which is an E-machines T6520

Any hope?
Thanks, ... Fred


Did Word come with her old computer or did you buy it from your local
Olde Software Shoppe? What version of Word is it?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




Hi,
My daughter had a serious trouble on her computer and had to get a
new computer. The new computer is up and running and she'd like to
install WORD on the new box.
She doesn't have her product key (unfortunately not saved). Is there
some way she can get that key?

Thanks, ... Fred



2003 Office - Student and Teachers

Hi JoAnn,
Thanks, I'll pass that info to my daughter.
I noticed at that site you gave that the list of programs that it
applies to does not include 2003 Office - Student and Teachers.
Will that be a problem ,do you think?
Thanks,

Fred
Click to expand...
Click to expand...
Click to expand...
 
Despite my smart remark, I'm pleased you found a solution too.

bayskater said:
Hi JoAnn,

Thanks to you, my daughter was able to re-activate her WORD program.

She used the link to Microsoft to get a new product key.

There was a charge of $10. to her credit, which she was happy to pay.

She has recorded the key and now has a printout from Belarc Advisor
showing lots of important info about her computer as well.

We much appreciate your help.

Fred


JoAnn Paules said:
I don't know. Office STE is just a special kind of Office Standard. As
long as it's a retail version, she has a much better chance of getting
help. The only "out" I can think of is that it's a reduced cost version so
there may be a reduced level of support. But PLEASE call.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




bayskater said:
Okie-dokie.

How to obtain a new product key for Office program setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;823570

If the program was preinstalled on the computer, Microsoft would not
have helped her. Since she got a retail version, they will. A fast
phone call should do the trick.

After she gets the answer, I would recommend putting that number in a
safe location...and remember where that location is! ;-)
--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




Reply to Jo Ann:

Her version of WORD is 2003 Office - Student and Teachers and it did
NOT come with her computer. She bought it separate at a computer
store. The old and new computers use Windows XP.
She cannot boot up her old computer, which is an E-machines T6520

Any hope?
Thanks, ... Fred


Did Word come with her old computer or did you buy it from your local
Olde Software Shoppe? What version of Word is it?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




Hi,
My daughter had a serious trouble on her computer and had to get a
new computer. The new computer is up and running and she'd like to
install WORD on the new box.
She doesn't have her product key (unfortunately not saved). Is there
some way she can get that key?

Thanks, ... Fred



2003 Office - Student and Teachers

Hi JoAnn,
Thanks, I'll pass that info to my daughter.
I noticed at that site you gave that the list of programs that it
applies to does not include 2003 Office - Student and Teachers.
Will that be a problem ,do you think?
Thanks,

Fred
Click to expand...
Click to expand...
Click to expand...
 
I imagine that "credit card" was meant.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

Aalaan said:
To her *credit*?

bayskater said:
Hi JoAnn,

Thanks to you, my daughter was able to re-activate her WORD program.

She used the link to Microsoft to get a new product key.

There was a charge of $10. to her credit, which she was happy to pay.

She has recorded the key and now has a printout from Belarc Advisor
showing lots of important info about her computer as well.

We much appreciate your help.

Fred


JoAnn Paules said:
I don't know. Office STE is just a special kind of Office Standard. As
long as it's a retail version, she has a much better chance of getting
help. The only "out" I can think of is that it's a reduced cost version so
there may be a reduced level of support. But PLEASE call.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375





Okie-dokie.

How to obtain a new product key for Office program setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;823570

If the program was preinstalled on the computer, Microsoft would not
have helped her. Since she got a retail version, they will. A fast
phone call should do the trick.

After she gets the answer, I would recommend putting that number in a
safe location...and remember where that location is! ;-)
--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




Reply to Jo Ann:

Her version of WORD is 2003 Office - Student and Teachers and it did
NOT come with her computer. She bought it separate at a computer
store. The old and new computers use Windows XP.
She cannot boot up her old computer, which is an E-machines T6520

Any hope?
Thanks, ... Fred


Did Word come with her old computer or did you buy it from your local
Olde Software Shoppe? What version of Word is it?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




Hi,
My daughter had a serious trouble on her computer and had to get a
new computer. The new computer is up and running and she'd like to
install WORD on the new box.
She doesn't have her product key (unfortunately not saved). Is there
some way she can get that key?

Thanks, ... Fred



2003 Office - Student and Teachers

Hi JoAnn,
Thanks, I'll pass that info to my daughter.
I noticed at that site you gave that the list of programs that it
applies to does not include 2003 Office - Student and Teachers.
Will that be a problem ,do you think?
Thanks,

Fred
Click to expand...
Click to expand...
Click to expand...
 
Of course! Silly me.

Suzanne S. Barnhill said:
I imagine that "credit card" was meant.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup
so
all may benefit.
Click to expand...
 
Yes, thank you, Suzanne.

Fred


Suzanne S. Barnhill said:
I imagine that "credit card" was meant.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup
so
all may benefit.

Aalaan said:
To her *credit*?

bayskater said:
Hi JoAnn,

Thanks to you, my daughter was able to re-activate her WORD program.

She used the link to Microsoft to get a new product key.

There was a charge of $10. to her credit, which she was happy to pay.

She has recorded the key and now has a printout from Belarc Advisor
showing lots of important info about her computer as well.

We much appreciate your help.

Fred


I don't know. Office STE is just a special kind of Office Standard. As
long as it's a retail version, she has a much better chance of getting
help. The only "out" I can think of is that it's a reduced cost version so
there may be a reduced level of support. But PLEASE call.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375





Okie-dokie.

How to obtain a new product key for Office program setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;823570

If the program was preinstalled on the computer, Microsoft would not
have helped her. Since she got a retail version, they will. A fast
phone call should do the trick.

After she gets the answer, I would recommend putting that number in
a
safe location...and remember where that location is! ;-)
--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




Reply to Jo Ann:

Her version of WORD is 2003 Office - Student and Teachers and it
did
NOT come with her computer. She bought it separate at a computer
store. The old and new computers use Windows XP.
She cannot boot up her old computer, which is an E-machines T6520

Any hope?
Thanks, ... Fred


Did Word come with her old computer or did you buy it from your local
Olde Software Shoppe? What version of Word is it?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




Hi,
My daughter had a serious trouble on her computer and had to get
a
new computer. The new computer is up and running and she'd like
to
install WORD on the new box.
She doesn't have her product key (unfortunately not saved). Is there
some way she can get that key?

Thanks, ... Fred



2003 Office - Student and Teachers

Hi JoAnn,
Thanks, I'll pass that info to my daughter.
I noticed at that site you gave that the list of programs that it
applies to does not include 2003 Office - Student and Teachers.
Will that be a problem ,do you think?
Thanks,

Fred
Click to expand...
Click to expand...
Click to expand...
 
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