re-installing Word 2000

  • Thread starter Thread starter Bill Neece
  • Start date Start date
B

Bill Neece

Not sure if I'm on the right forum, but here goes:

I recently had problems with my Microsoft word 200 SR-1,
so I un-installed it with plans to re-install it. My
disk was purchased on the internet. The disk is
genuine, has a legitimate Microsoft certificate of
authenticity sticker with it. But it says: "for
distribution with a new PC"

When I attempt to re-load the Microsoft word program, I
get the following message after entering the product
key: "This is an invalid CD key value. Please check the
number located on your CD key sticker."

I've made multiple attempts, and yes, I have the number
correct.

Help, I'm not computer literate, and now I don't have my
word processor.
Thanks.........Bill Neece
 
Hi Bill,

Sorry, but you have been conned. That statement means what it says.

You could try the phone numbers at http://microsoft.com/worldwide
(800-360-7561 in the u.s.), but I am not sure what response you will get
given the origin of the CD.

Please post any further questions or followup to the newsgroups for the
benefit of others who may be interested. Unsolicited questions forwarded
directly to me will only be answered on a paid consulting basis.

Hope this helps
Doug Robbins - Word MVP
 
Back
Top