Re-installing CD software problem.

[Guest]

Re-installing CD software Anysee E30 Plus + Smart Card Interface, I received
this message:

Error Code: -5006 : 0x80030005
Error Information:

Kernel\CABFile.cpp (753)
SetupDLL\SetupDLL.cpp (1336)

PAPP:anysee-E30Plus
PVENDOR:anysee (www.anysee.com)
PGUID:44BC46DF-A8CF-4846-A731-EDC2A984D7A4
$10.50.0.132
@Windows xp Service Pack 2 (2600) IE 7.0.6000.16512

When I tried another way of installing the software via setup driver, I get
another message:

Another instance of this setup is already running.
Please wait for the other instance to finish and then try again.

I use a Sony Vaio laptop model VGN-AR21M Windows XP Media Centre Edition 2003.
I use the Anysee product to watch paid digital television channels of KPN in
the Netherlands.
The reason I want to re-install, because I heard only the sound but I could
not see the pictures.
I have updated the driver, but that did not helped.

I can not re-install the software, therefore I can only watch & hear the
Free to Air Television & Radio Channels while I paid to receive also
commercial channels.

Please could you help me with this problem.

Yours truly,

Soepardi Raboen

 

[Guest]

Make sure there are no auto upate features running on your computer before
the installation.