B
Brian
I innocently replaced a client's HP LaserJet 1150 printer with a LaserJet
P1006. Two days later, when he asked why he could not print, I found that he
had been printing via RDP on the 1150 for the last two years; the reason I
never knew it before was that it just worked automatically when he connected
via RDP - no need to install the driver on the server.
I have now spent six or eight hours trying to get the P1006 to print
consistently via RDP. This is a Windows XP Pro station at his home connecting
to Windows 2003 terminal server (member server in Windows 2003 SBS domain).
Attempts to get informaiton from HP have been fruitless, ranging from "this
printer does not have an Ethernet port, and here is a document on how to
share the printer for network printing" (first-line offshore technician) to
"this is a Microsoft problem" (second-line onshore technician) to "here are
some links on how to set up RDP" (from HP supervisor, the equivalent of
telling Dale Earnhardt how to use a manual transmission). Of course I already
have RDP set up and working; the 1150 was doing fine!
I tried installing the P1006 driver on the server after it did not work
without that. It works very inconsistenly, occasionally printing on the first
attempt and then simply queuing subsequent print jobs without printing,
necessitating a restart of the print spooler on the server, but most often
not printing at all.
I have also tried the registry fixes related to DOT4 printers; however, this
is not a DOT4 but uses the USB virtual printer port. I have also tried
removing all references to the printer from the registry on the server, to no
avail. I have also tried using ThinPrint client--also, surprisingly, I
suppose, to no avail.
My customer insists he needs the tiny footprint of the P1006, so going back
to the 1150 is not an option.
Any ideas?
P1006. Two days later, when he asked why he could not print, I found that he
had been printing via RDP on the 1150 for the last two years; the reason I
never knew it before was that it just worked automatically when he connected
via RDP - no need to install the driver on the server.
I have now spent six or eight hours trying to get the P1006 to print
consistently via RDP. This is a Windows XP Pro station at his home connecting
to Windows 2003 terminal server (member server in Windows 2003 SBS domain).
Attempts to get informaiton from HP have been fruitless, ranging from "this
printer does not have an Ethernet port, and here is a document on how to
share the printer for network printing" (first-line offshore technician) to
"this is a Microsoft problem" (second-line onshore technician) to "here are
some links on how to set up RDP" (from HP supervisor, the equivalent of
telling Dale Earnhardt how to use a manual transmission). Of course I already
have RDP set up and working; the 1150 was doing fine!
I tried installing the P1006 driver on the server after it did not work
without that. It works very inconsistenly, occasionally printing on the first
attempt and then simply queuing subsequent print jobs without printing,
necessitating a restart of the print spooler on the server, but most often
not printing at all.
I have also tried the registry fixes related to DOT4 printers; however, this
is not a DOT4 but uses the USB virtual printer port. I have also tried
removing all references to the printer from the registry on the server, to no
avail. I have also tried using ThinPrint client--also, surprisingly, I
suppose, to no avail.
My customer insists he needs the tiny footprint of the P1006, so going back
to the 1150 is not an option.
Any ideas?