RDC Issues

  • Thread starter Thread starter lschaef
  • Start date Start date
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lschaef

Maybe Someone here can help. :)

I have been using Remote Desktop to connect to various different
computers running XP Pro from another XP Pro machine.

I've been having problems with two of them, which seem to have the same
symptoms.

* After I restart them I can log in using Remote Desktop just fine.
Later I can not and have to restart the remote system.

* I have tied to make sure I "log off" the remote machine instead of
just closing the remote desktop window.

* When it fails, it usually connects and asks for credentials. After
submitting my user name and password it just sits there for a while then
the window closes.

* One of the machines is also connected to it's own
monitor/keyboard/mouse. When I'm having connection problems I can not
get it to display anything on the monitor. There is a printer connected
to it, and that and other services continue to work, so I know the
system is still running.

* I have tried disabling sleep mode on both machines, but no luck.

* I have not seen any messages in the Event logs that appear to be
connected to this.

* One machine is on a domain with a SBS 2003 server. I can login to the
server and manage the remote machine. I can not remotely restart the
machine from the server unless I tell it to force hung applications to quit.

From all this I wonder if the some service used by remote desktop is
not closing properly when I log off the remote machine and is not
letting me login again since it is still running.

Any thoughts or ideas would be great!
 
Please see inline...

--
- Mahadev Alladi [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
lschaef said:
Maybe Someone here can help. :)

I have been using Remote Desktop to connect to various different
computers running XP Pro from another XP Pro machine.

I've been having problems with two of them, which seem to have the same
symptoms.

* After I restart them I can log in using Remote Desktop just fine.
Later I can not and have to restart the remote system.
Click to expand...
[Mahadev] - Do you mean that you cannot Remote Desktop anymore? What is the
error that you get when the Remote Desktop fails to connect?
* I have tied to make sure I "log off" the remote machine instead of
just closing the remote desktop window.

* When it fails, it usually connects and asks for credentials. After
submitting my user name and password it just sits there for a while then
the window closes.
Click to expand...
[Mahadev] - Can you please check the Event Viewer and see if there are any
errors logged?
* One of the machines is also connected to it's own
monitor/keyboard/mouse. When I'm having connection problems I can not
get it to display anything on the monitor. There is a printer connected
to it, and that and other services continue to work, so I know the
system is still running.
Click to expand...
[Mahadev] - Did you recently update your video drivers or are you aware of
any issues with your display drivers?
 
See inline as well...

Mahadev Alladi said:
Please see inline...
* After I restart them I can log in using Remote Desktop just fine.
Later I can not and have to restart the remote system.
Click to expand...
[Mahadev] - Do you mean that you cannot Remote Desktop anymore? What is
the error that you get when the Remote Desktop fails to connect?
Click to expand...

I can:

1. Start up Remote Desktop on my computer
2. See Remote Desktop connect to the remote computer, which asks for
username and password
3. After that it just sits there for a while and after a while it
appears to time out and Remote Desktop closes

This happens everytime until I restart the remote computer. After a restart
it works for a day or two and then quites working again.

It doesn't show any error messages when it fails.
* I have tied to make sure I "log off" the remote machine instead of
just closing the remote desktop window.

* When it fails, it usually connects and asks for credentials. After
submitting my user name and password it just sits there for a while then
the window closes.
Click to expand...
[Mahadev] - Can you please check the Event Viewer and see if there are any
errors logged?
Click to expand...

I haven't seen any errors logged in the Event Viewer
* One of the machines is also connected to it's own
monitor/keyboard/mouse. When I'm having connection problems I can not
get it to display anything on the monitor. There is a printer connected
to it, and that and other services continue to work, so I know the
system is still running.
Click to expand...
[Mahadev] - Did you recently update your video drivers or are you aware of
any issues with your display drivers?
Click to expand...

I haven't had any troubles with the display, but both machines I've had
trouble with are older computers. I don't recall updating the drivers, but
if I did it was a while ago before I started have any problems with it.
 
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