rdbss blue screen

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visuals4u

Just rec'd a blue screen on Thursday that references the file - rdbss.sys. I
have rec'd a Windows XP disk from the repair tech that worked on my computer
on Tuesday. Said it could be used if I rec'd another blue screen. Can someone
give me step-by-step directions on what to do when I insert the disk?
 
To properly deal with your blue screen error, you need to tell us the
error number [STOP 0x000...], the error name [LOOKS_LIKE_THIS] and a
complete description of your problem. We also need to know what version
of Windows you have (including the service pack number.)

No one has any idea what kind of Windows XP disk you have, where the
repair tech got it, or what you're supposed to do with it. (Recovery
Console? SFC? Reinstall? Clean install?)

How much confidence do you have in a repair tech who simply gives you a
Windows install disk without telling what to do with it and why?
 
visuals4u said:
Just rec'd a blue screen on Thursday that references the file - rdbss.sys. I
have rec'd a Windows XP disk from the repair tech that worked on my computer
on Tuesday. Said it could be used if I rec'd another blue screen. Can someone
give me step-by-step directions on what to do when I insert the disk?
Click to expand...


You have to provide more info about your Operating system, Service pac
installed, the environment which the machine operate in, like Network
environment or a home PC!
What cause the error message/BSOD to occur, while doing some work on the
machine or while serving and what security software installed?

Please give us the right info to get the right fix or go back to the tech
and start to ask Qs to get answers?

Some info here it may be useful to you, please read and apply when applicable!

The Redirected Drive Buffering SubSystem
http://msdn.microsoft.com/en-us/library/ms793720.aspx

Error message when you write a file to a server from a Windows XP-based or a
Windows 2000-based computer: "Delayed Write Failed"
http://support.microsoft.com/kb/321733/en-us

HTH
nass
 
I started getting blue screens about two months ago. Originally, the tech
said it was due to K9 software I had on the computer to keep my children
from going to certain websites. So, he fixed it "supposedly" and I removed
the software. At that time the error was 0x0000008E.

I have an HP A1102N desktop computer with Woindows XP Home Edition. I am
using this as a home PC. It has the .2600 Service Pack 2 version and AVG FREE
anti-virus software.

When it happened again, I took it back to him because it was still under
their warranty due to the repair. At this time, he said it was just a couple
of errors and he corrected it. I don't recall what he referenced. I was
concerned, because I know this should not be continuously happening. However,
he said this happens sometimes with Windows.

Then, last Tuesday I took it in. The computer went to blue screen again
while I was watching a streaming online movie. The technician said there was
an error due to a temporary file associated with that and something else and
corrected it with a simple "Windows overlay."

When the blue screen appeared on Christmas Eve, it referenced the rdbss.sys
file. I believe he said to follow the prompts once I insert the disk and type
into the DOS screen that will apopear, but at this point I don't want to do
anything wrong.
 
Okay, we are getting somewhere!
This can happen if the following is true:
- Your Hard Drive is going bad or damaged
- A device driver is incompatible with the Operating system
- A Virus or aviral infection
- Bad /rogue software installed on your system
- Memory Issue

First, try to test the HDD health, by running the Manufacturer tools to
check your Hard drive health.
Run the Windaig to test the memory.
General troubleshooting for an error message that you may receive randomly
in Windows XP: "Stop 0x0000008E"

http://support.microsoft.com/kb/945658/

Microsoft Online Crash Analysis - windiag
http://oca.microsoft.com/en/windiag.asp

I believe the Tech told you to run a recovery or a check disk to repair
correct the damaged system file.

Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315

Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Click [OK] to close the IE properties window.

Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
Malwarebytes© Corporation
http://www.malwarebytes.org/mbam/program/mbam-setup.exe

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html

If you want further help, try the hijackthis tool.
Download the Hijackthis and send the report to one of
many forums for analysis and troubleshooting or you can send it to me on my
email provided at the bottom:
HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)

Can you please send me a copy at (e-mail address removed) ,
remove the obvious (REMOVETHISCAPS) to email me, note ( _ it is underscore
not - ).

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us


HTH
nass
 
--->
I started getting blue screens about two months ago. Originally, the tech
said it was due to K9 software I had on the computer to keep my children
from going to certain websites. So, he fixed it "supposedly" and I removed
the software. At that time the error was 0x0000008E.

I have an HP A1102N desktop computer with Woindows XP Home Edition. I am
using this as a home PC. It has the .2600 Service Pack 2 version and AVG FREE
anti-virus software.

When it happened again, I took it back to him because it was still under
their warranty due to the repair. At this time, he said it was just a couple
of errors and he corrected it. I don't recall what he referenced. I was
concerned, because I know this should not be continuously happening. However,
he said this happens sometimes with Windows.

Then, last Tuesday I took it in. The computer went to blue screen again
while I was watching a streaming online movie. The technician said there was
an error due to a temporary file associated with that and something else and
corrected it with a simple "Windows overlay."

When the blue screen appeared on Christmas Eve, it referenced the rdbss.sys
file. I believe he said to follow the prompts once I insert the disk and type
into the DOS screen that will apopear, but at this point I don't want to do
anything wrong.
Click to expand...

If your error continues to be an 0x8E error, then you can read the
causes here:

http://pcsupport.about.com/od/findbyerrormessage/a/stop0x0000008e.htm

As the tech says, the most common reason is memory. I have used the MS
memory scan applet (which is free and can be downloaded from the MS
site). After about six or seven scans, you can stop it - especially if
it shows any RAM errors.

If none are shown, another thing to do would be to open the case and
re-seat the RAM modules.

Questor
 
THANK YOU to everyone who responded. I replaced my hard drive to correct this
problem.
 
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