RcBuddy.MsRcIncident3

  • Thread starter Thread starter Guest
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G

Guest

When trying to use remote assistace, I can not open the RcBuddy.MsRcIncident3
file, how can I open it.
 
Bruce, I seem to have the same problem. This is what happens to me: When a
invitation is sent to me via e-mail, I click on the attached file and
I get a small window that says, windows can NOT open it and it needs to know
what program created it. The attached file name is RcBuddy.MsRcIncident1


I've never used remote assistance before. So I guess I'm dead in the water
with this............ maybe somone has some idea's that can help us???????

Roger
 
Some old threads suggest this could be an issue with some email clients (not
Outlook or Outlook
Express) renaming the file by appending a version number to the end.

Try removing the number extension.


--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
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