randomly shutting down laptop

  • Thread starter Thread starter darren
  • Start date Start date
D

darren

Hi Folks,

We had a laptop in for repair it was dropped in my lap dispite little
experience with laptops. The reported fault was that it would shutdown
during a Norton AV scan.

I quickly realised that it would shut down, without warning, without
shutdown procedure (straight to off) at any time and it was a real
battle to backup all the files.

So i decided to reinstall the OS, but I can't reinstall the OS because
it will just keep restarting half way through.

It definately sounds like Hardware to me but which bit?

Cheers
Darren

PS It's a Toshiba Satellite Pro
 
This is often due to overheating. The fan can get partially blocked with
dust on these machines (is it a A60 with a celeron by any chance?). Try
cleaning any dust you can get at from the fan area. To give time for
troubleshooting / data recovery try adding temporary external cooling (e.g.
an extra fan).

Dave
 
darren said:
cheers folks,

he has decided to buy a new laptop.
Click to expand...

That's nice. Everything is crystal clear, due to the careful
quoting, context and threading. Why do people post these idiotic
messages?

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