"MikeGG" said in news:
[email protected]:
W2k, Office pro, wireless keyboard and mouse.
Cursor has erratic and random movement and button clicking
when mouse is left untouched on desk. No VNC, no
netmeeting, av up to date. User has ioniser on desk, is
this related (last hope)
Cheers
Wireless? Has the user tried replacing the batteries (with fresh ones)?
Has the user, after replacing the batteries, hit the reset button on the
bottom of the cordless mouse and then also hit the reset (or reconnect)
button on the receiver?
Anything between the cordless mouse or keyboard and the receiver that would
deflect RF, like a monitor, the computer case, a metal ruler standing on its
side, or anything that would deflect or attentuate radio?
How close is the cordless mouse and keyboard to the receiver? The manual
should indicate the maximum distance they can be separated. However, some
cordless devices also won't work well if they are too close, like under 6
inches, so move the receiver farther away.
Has the user checked that the PS/2 connectors on the end of the receiver are
fully seated in the PS/2 connectors on the back of the computer case?
Are there other cordless mouse or keyboard users in the area? Might they be
using the same brand and model? Is there an option to cycle through
frequencies or channels to avoid contention or duplication?
Is it an EMI or RF noisy environment? Get a lot of static or noise on a
portable AM radio placed in the same position as the receiver and/or mouse
and keyboard?
Is the user sure that only one mouse and/or keyboard device is listed in
Device Manager (so that multiple drivers aren't trying to control the same
device)?