I
Insulted_by_Microsoft
I have a recently installed copy of Windows Vista x64 that I installed on an
aBit motherboard which uses the latest IX-38 Intel chipset and an Intel 82801
raid controller. I have setup four 500Gb drives in a RAID10 configuration
with two partitions. I had made a Complete PC backup on 12-5 and another on
12-7, both of which completed according to the windows dialog boxes. Upon
trying to restore I am only able to see a 12-5 backup set on my external USB
drive, but when I drill down into the folders my XML and VHD files are all
dated 12-7 and if I open the VHD file with Virtual PC or WinImage it shows
files that were installed on 12-7 so it is indeed a 12-7 image file, but upon
performing two complete restores it only restores my 12-5 image which
frankly, I can't find on my USB drive.
So trying to call Microsoft support for the first time EVER. Don't waste
your time. I was on the phone with a gentlemen for an hour who kept coming
back and saying that he needed another 5 minutes to research my problem. I
appreciate him notifying me of his need to continuously research this
problem, but then after over an hour I am told that I will need to be
transferred to Pro level support as I am running a RAID controller. Upon
beginning a conversation with Pro level support they inform me that because I
am using a RAID controller, I will need to pay $250 for the call. Did I miss
something in the setup screen that informed me that since I was using a RAID
controller, that I should expect to pay over 2/3 the price of the OS for a
support call. I am going to load Linux and VMWare and run this OS within
VMWare. Seems to be a crappy way to run the latest and greatest from the
world's largest software company on a platform that is with the worlds
largest chip manufacturer's chipset. Hope nobody has an nVidia, Promise or
other brand RAID controllers because if they charge $250 for Intel, you can
guarantee they will want more. This is ridiculous and unacceptable. Vista
RAID installs are not supported???
----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.
http://windowshelp.microsoft.com/co....public.windows.vista.performance_maintenance
aBit motherboard which uses the latest IX-38 Intel chipset and an Intel 82801
raid controller. I have setup four 500Gb drives in a RAID10 configuration
with two partitions. I had made a Complete PC backup on 12-5 and another on
12-7, both of which completed according to the windows dialog boxes. Upon
trying to restore I am only able to see a 12-5 backup set on my external USB
drive, but when I drill down into the folders my XML and VHD files are all
dated 12-7 and if I open the VHD file with Virtual PC or WinImage it shows
files that were installed on 12-7 so it is indeed a 12-7 image file, but upon
performing two complete restores it only restores my 12-5 image which
frankly, I can't find on my USB drive.
So trying to call Microsoft support for the first time EVER. Don't waste
your time. I was on the phone with a gentlemen for an hour who kept coming
back and saying that he needed another 5 minutes to research my problem. I
appreciate him notifying me of his need to continuously research this
problem, but then after over an hour I am told that I will need to be
transferred to Pro level support as I am running a RAID controller. Upon
beginning a conversation with Pro level support they inform me that because I
am using a RAID controller, I will need to pay $250 for the call. Did I miss
something in the setup screen that informed me that since I was using a RAID
controller, that I should expect to pay over 2/3 the price of the OS for a
support call. I am going to load Linux and VMWare and run this OS within
VMWare. Seems to be a crappy way to run the latest and greatest from the
world's largest software company on a platform that is with the worlds
largest chip manufacturer's chipset. Hope nobody has an nVidia, Promise or
other brand RAID controllers because if they charge $250 for Intel, you can
guarantee they will want more. This is ridiculous and unacceptable. Vista
RAID installs are not supported???
----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.
http://windowshelp.microsoft.com/co....public.windows.vista.performance_maintenance