Radeon 9550 video playback problems

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Guest

Hi,

I am having problems utilising Windows Media Video Acceleration in ATI
Catalyst 6.1, enabling High Quality Mode in Windows Media Player 10 and the
enabling of DxVA.

The problem is when I playback DVD video in Windows Media Player 10 after a
few minutes the video playback area becomes filled with green blocks, brown
and grey lines and other artifacts.

A similar problem occurs in AverTV 6.0 when I enable DxVA support whilst
watching in TV mode. If DxVA support is disabled the problem resolves itself
but rather interestingly when I use the record facility and then playback the
MPEG-2 video the video playback area suffers as previously mentioned.

My computer configuration is as follows :

Compaq d530 SFF with 185 Watt Power Supply
Creative Labs Soundblaster Audigy SE
ATI Radeon 9550 128 MB Low Profile AGP Card (manufactured by GeCube)
512MB of RAM
Seagate Harddrive 60 GB
Maxtor Harddrive 300 GB
NEC DVD-ROM, DVD-RW, CD, CD-RW

I have been to the Microsoft website and applied a couple of hot fixes
related to utilising DxVA witin Windows Media Player 10.

I have also installed the latest version of Direct X v 9.0c .

Your help would be most grateful.

Cheers.
 
See if your video decoder is compatible.
http://www.microsoft.com/downloads/...ac-0ab6-4990-943d-627e6ade9fcb&displaylang=en
You can download one free from ATI , if you have your original ATI setup CD..
https://support.ati.com/ics/support/KBAnswer.asp?questionID=1157
If the above ATI link does not work, you will need to manually navigate to
this section; Catalyst 6.1 Windows XP Media Center Edition - Driver Download
You may have already seen these links, if so, disregard..
http://support.microsoft.com/kb/891122/EN-US/
http://support.microsoft.com/default.aspx?scid=kb;en-us;888656
Your PSU may lack the power to keep all your devices happy, look here and
see..
http://www.jscustompcs.com/power_supply/Power_Supply_Calculator.php?cmd=INTEL
j;-j
 
Many thanks for your response Jaymon.

I downloaded the DVD video decoder utility mentioned below. All of the
installed DVD video decoders were incompatible with MP10 except one called
Intervideo WinDVD. I do have the Intervideo DVD plugin installed.

What is weird is that the MPEG-2 DVD movie will play within Intervideo
(version 5 with DxVA capabilities) just fine but play the same movie through
MP10 with the Intervideo plugin active and Windows Media Acceleration Active
within ATI Catalyst 6.1 and the movie looks like something from a 60's disco.

As to the ATI DVD Decoder - I have ordered the Multimedia Center CD as the
driver disc that came with my graphics card could not be validated - this is
because the graphics card is powered by ATI and not built by ATI I can only
assume. Multimedia Center was not shipped with my graphics card either.

I am hoping that this will resolve the difficulties I am experiencing.

The links to the Windows patches - I have these installed with no effect.

As to the power supply - I believe it is sufficient since the wattage quoted
by the calculator assumes that all the components will be using their full
wattage capacity.

I will keep you apprised of the situation since I suspect others will be
having similar problems.


Kind regards

Nige :)
 
Thanks Nige,

Here is a little food for thought on codecs in WMP10..
http://www.microsoft.com/windows/windowsmedia/mp10/codecs.asp
http://search.microsoft.com/results.aspx?mkt=en-US&setlang=en-US&q=decoder+for+MP10
You didn't mention the XP version running on the Compaq d530 SFF, noticed a
set video refresh rate utility for XP, are you up to date..?
http://h18007.www1.hp.com/support/files/hpcpqdt/us/locate/64_5585.html (XP
Pro)
http://h18007.www1.hp.com/support/files/hpcpqdt/us/locate/63_5585.html (XP
Home)
Yeah, ATI built by is always the better choice (my opinion) than the powered
by versions.. You might check with GeCube for a decoder..? Might find a
freebie on the web too.. This is the ATI decoder that installs from download6.0.0.1311<<and would show (green check mark) in the checkup utility as
preferred and MCE compatible..
Hope this can help..
j;-j
 
Hi Jaymon,

I recently received the ATI CD to validate the download the ATI DVD decoder.

Sadly the installation of the DVD decoder has not resolved my problems.

However I have had a thought.

You mentioned about my power supply possibly struggling to power my graphics
card and other peripherals.

My motherboard is a Pentium 4 3.0GHz with HT and with such a "small" case I
am of the opinion that my computer could be generating far too much heat for
the internal cooler fans to deal with. This could inadvertantly be affecting
the performance of the graphics card especially as DxVA is meant to offload
processing power from the CPU to the graphics card,

Tomorrow I shall be transferring my computer peripherals to the Antec
Lifestyle media case that has a 450Watt power supply plus a roomy computer
case that I am sure will provide better ventilation alongside the multitude
of cooler fans built in to the case.

I will let you know if I am successful.

Regards

Nige
 
First, thanks for the thread, as it is somewhat applicable to a problem I was
experiencing - hope you have been able to find a solution.

I have an ATI RADEON X800X Series video card, with all appropriate drivers
updated. Still, I was experiencing a similar green blocky display for some
videos - not all. Determined that all videos had something in common:
"loading windows media player components". Checked my Windows Media Player,
udpated to 10 from 9, and so far, the problem is gone.

This is probably not what you were experiencing, but for what it's worth...

Good luck.
S
 
Jaymon/ Servenus

I have successfully installed my new 450W power supply and transferred the
motherboard with all peripherals. The heat coming out of the vents is much
less :-)

The video playback problems within Windows Media Player 10 have disappeared.
Sigh of relief :)

However the AverTV DVB-T USB 2.0 continues to display artifacts when DxVA
support is enabled.

I am at a loss as what else to do unless I replace the motherboard?

Or could it be that the USB 2.0 port is struggling to power the DVB-T?

Any thoughts would be most grateful.

Nige
 
Jaymon,

It has been a very interesting week to say the least.

Amongst all the previous issues - my motherboard decides to give up the ghost.

A swift replacement solves problems experienced with my soundcard wanting to
be reinstalled after every other bootup.

I have checked the AverTV 6.0 drivers and software, both of which are up to
date. The Windows Media decoder utility shows that AverTV 6.0 is using a
multiplexer of some description version 1.0.0.1 - such a low version this
does not give me much confidence and sounds that they haven't done much
development on the decoder/ encoder.

What I am looking in to at the moment is FFDShow that has resolved the jerky
playback I received whilst utilising AverTV DVB-T USB 2.0 in Cyberlink
Cinema. I am unsure whether Cyberlink Cinema utilises DxVA but the playback
seems fine now and a handy addition to the ATI dvd decoder :) . I got rid of
Nero Home Media center as their codecs were not compatible and again the
version numbers were very low .

AverMedia were of no assistance and sent me a "templated" response showing
how to uninstall and reinstall the drivers.

All in all - all is well.

Many thanks for your help.

Nige
 
Nige,

I'm glad to hear you are up and running again, again, I hope it lasts for a
good long while, it should with a new system board..

After pondering a while, I think you may have juiced that poor old Compaq
mobo a bit much for it's condensers and resisters to regulate the power
properly..
Usually you upgrade PSU's through the OEM for the computer, Compaq in your
case.. They (OEM's) usually offer a small incremental step up if available,
depending on the age of the computer, after market motherboard used, etc.. I
have replaced several old PSU's in older computers with exact refurbished or
even used PSU's of the same wattage or better by 30 watts and all are still
on the job.

What motherboard did you get..? Were you able to use your p4 3GB cpu and
RAM..?

Oh, this link explains DxVA as it relates to XP, might be an informative
read..
http://www.microsoft.com/presspass/press/2002/apr02/04-23VideoCardPR.mspx
Regards..
j;-j
 
Jaymon,

I was able to obtain (at no cost to myself) the same motherboard as before,
Asus I believe, and was able to transfer the P4 3GHz CPU after degreasing and
applying new grease.

The motherboard does not PCI-E - though no doubt I will look to installing a
PCI-E graphics card some time next year especially as the new power supply
has a PCI-E connector. So a more modern motherboard is on the books next year.

I concur that my over exurberence on the addition of extra peripherals
caused the demise of my old motherboard - don't think these business units
were designed for such exciting things :)

The issues with DxVA through AVerTV 6.0 still persists but I am adamant that
the problem lies with incompatible video decoders in that unless the video is
of HDTV quality artifacts will appear.


Nige
 
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