quickcam not working

  • Thread starter Thread starter quickie
  • Start date Start date
Q

quickie

i have a logitech quickcam pro 5000, installed the software and drivers, and
it continually comes up with the error msg that "quickcam has stopped
working"

in the problem details it comes up with

Problem signature:
Problem Event Name: APPCRASH
Application Name: Quickcam.exe
Application Version: 11.5.0.1169
Application Timestamp: 472126c8
Fault Module Name: Quickcam.exe
Fault Module Version: 11.5.0.1169
Fault Module Timestamp: 472126c8
Exception Code: c00000fd
Exception Offset: 0009bba8
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

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can anyone tell me how to resolve this matter and get on with using the
quickcam?
 
thats what I have done, I know the different versions, since I know that I
am running a quad core, and I am using x64 ultimate
 
Have you asked for help from the Logitech support site? Other than issues
with a cable (try another) I don't know what else you can do.
 
i am sure that the camera did work, because when the installation finished,
it asked me to put the camera in the usb, and I did see the picture,
unfortunately of me, lol
 
i think I know what is going on, somehow the UAC is stopping it from working
or autoplay is conflicting with it, thinking its some kind of "drive", this
is because my Photoshop Elements 6 starts up with the "download" screen,
where it asks to download the pictures on to the computer
 
i think I know what is going on, somehow the UAC is stopping it from working
or autoplay is conflicting with it, thinking its some kind of "drive", this
is because my Photoshop Elements 6 starts up with the "download" screen,
where it asks to download the pictures on to the computer
Click to expand...

You're talking to yourself this and the past post.

You never answered Colin when asked if you've tried Logitech support.

Try it.
 
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