QuickCam 5000 HVideoS Com Error

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Guest

I have a Gateway Desktop with an AMD Gig processor, 512 RAM, Windows XP Pro
SP 2. I get a HvideoS Com Server error when trying to open the camera.
Logitech could not help after 7 phone calls. They thought that it was a
conflict with wndows and told me to talk to microsoft. The message boards
are full of this problem on their site. I have done 2 clean installs and
have the latest software and windows updates. Help! Thanks in advance!
 
FireMedOh, did you ever get resolution to your problem? I recently
installed the same camera on my XP system and get the exact same error. I
removed and reinstalled 4 times, I restored my system to an earlier
checkpoint and reinstalled...but still get the same error. Hoping you can
help. thanks
 
Sorry I have not had any luck! I think I will just take it back to Best Buy
and tell them to keep it! LOL!
 
MS do Not list this as a supported device with XP drivers:
http://support.microsoft.com/kb/300461/en-us

A quick scour of drivers guide site does not list this
as a known device?
http://members.driverguide.com/index.php?action=dosearch&qm0=QuickCam+5000&qa7=Windows+XP&sm=s

This is Logitech's support page for that product, you can download
and install new software - which may resolve the problem?
Or you can view the full support info about the product linked
to the right:
http://www.logitech.com/index.cfm/downloads/software/GB/EN,CRID=1794,contentid=11022
 
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