Quick Parts and Normalemail.dotm

  • Thread starter Thread starter SkyKing4
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SkyKing4

My users have discovered Quick Parts and are going certifiably crazy adding
them to their Outlook application. One user had a very large library of Quick
Parts and suddenly lost them. It has sent a confidence shaking shockwave
throughout the community.
I can only assume that the Normalemail.dotm, where Quick Parts are saved, is
corrupt. Is there a way I can edit the template to piece it back together
again?
Are Quick Parts saved outside of the Normalemail.dotm in an XML file and
could I point a new template to it?
 
They should be stored in that file. You can open it from within Word and
choose Insert, Quick Parts and I think it is called - add or edit Quick parts.
 
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