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Guest

Outlook2003 - In the Address Card View you can enter a letter on the last
name and be taken to that group. i.e. Press W and you are taken to the W's.
I have a user for whom this ability has ceased operating.

Any thoughts or suggestions.
 
Thanks Russ but as the ole saying goes -'been there done that'.



Russ Valentine said:
Make sure the screen focus is active to that view.
--
Russ Valentine
[MVP-Outlook]
jhicks52 said:
Outlook2003 - In the Address Card View you can enter a letter on the last
name and be taken to that group. i.e. Press W and you are taken to the W's.
I have a user for whom this ability has ceased operating.

Any thoughts or suggestions.
Click to expand...
Click to expand...
 
Been where and done what? Explain how you have verified that the view has
screen focus.
--
Russ Valentine
[MVP-Outlook]
jhicks52 said:
Thanks Russ but as the ole saying goes -'been there done that'.



Russ Valentine said:
Make sure the screen focus is active to that view.
--
Russ Valentine
[MVP-Outlook]
jhicks52 said:
Outlook2003 - In the Address Card View you can enter a letter on the last
name and be taken to that group. i.e. Press W and you are taken to
Click to expand...
the
W's.
I have a user for whom this ability has ceased operating.

Any thoughts or suggestions.
Click to expand...
Click to expand...
Click to expand...
 
Sorry. Made sure the contacts were in either Address Cards or Detailed
Address Card view, and at least 1 contact had complete focus.
 
Then you are reporting a problem that has never been reproduced to my
knowledge. I'll look for repros. Make sure you are not using the "Outlook
Today" view for your root PST file.
 
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