Dear Brian,
Thank you for your update and additional feedback on how you resolved this
issue successfully. Other users will be able to benefit from your findings.
Thank you for your inputs.
Have a nice day!
Best regards,
Laura Zhang
Microsoft Online Support Engineer
Get Secure! - <
www.microsoft.com/security>
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Content-Class: urn:content-classes:message
| From: "Brian" <
[email protected]>
| Sender: "Brian" <
[email protected]>
| References: <
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
| Subject: Re: questions about file synchronization
| Date: Tue, 16 Sep 2003 12:19:34 -0700
| Lines: 454
| Message-ID: <
[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="iso-8859-1"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| Thread-Index: AcN8h3ZyF1O9bv7JR8+YZ3dLJ8q/Og==
| Newsgroups: microsoft.public.windowsxp.work_remotely
| Path: cpmsftngxa07.phx.gbl
| Xref: cpmsftngxa07.phx.gbl microsoft.public.windowsxp.work_remotely:29683
| NNTP-Posting-Host: tk2msftngxa14.phx.gbl 10.40.1.166
| X-Tomcat-NG: microsoft.public.windowsxp.work_remotely
|
| I got it!
| My users downloaded word files from the internet, but
| when they opened them on the internet it saved these
| documents in the users "recent" which is a hidden file
| normally found in the users profile, but I had this
| folder redirecting to the server. When I double clicked
| one of these problem files it tried to connect me to the
| internet, and also asked for a password. To fix this
| problem I deleted the file from the recent folder. I also
| had to clear the offline file that was was trying to
| synchronize.
|
| Thanks for the help!
|
| Brian
|
| >-----Original Message-----
| >Dear Brian,
| >
| >I understand that you have redirected all the favorites,
| history, etc to
| >the server share. After the user logged on to your
| laptop, you experience
| >this problem also.
| >
| >It seems that the culprit item may be not only related
| to the user data and
| >settings. If this item is only included in a user
| profile, you should not
| >be affected by this issue as you are using a different
| user profile. It
| >seems that some settings were modified or some items
| were added per machine
| >wide.
| >
| >Please perform the following steps to clear Internet
| Explorer temporary
| >files, cookies, objects, etc to isolate this issue:
| >
| >1. Double click the Internet Explorer Icon on your
| desktop
| >2. From the Tools menu on the menu bar, select
| Internet Options, and then
| >click on the General Tab.
| >3. In the center section, Temporary Internet Files,
| let's click on the
| >Delete Files and Delete Cookies button.
| >4. Click View objects and delete all the plug-ins.
| >5. Click the Advanced tab, click Restore Defaults,
| and uncheck "Enable
| >third party browser extension (require restart)".
| >
| >In addition, please use the System Configuration utility
| to disable all
| >additional startup items and services to test this issue
| again:
| >
| >1. Click Start, click Run, type "msconfig" (without
| the quotation marks) in
| >the Open box, and then click OK.
| >2. In the Startup tab, click the "Disable All"
| button.
| >3. In the Services tab, check the "Hide All
| Microsoft Services" checkbox,
| >and then click the "Disable All" button.
| >4. Click OK and restart your computer.
| >
| >If anything is unclear, please feel free to let me know.
| Have a nice day!
| >
| >Best regards,
| >
| >Laura Zhang
| >Microsoft Online Support Engineer
| >Get Secure! - <
www.microsoft.com/security>
| >=====================================================
| >When responding to posts, please "Reply to Group" via
| your newsreader so
| >that others may learn and benefit from your issue.
| >=====================================================
| >This posting is provided "AS IS" with no warranties, and
| confers no rights.
| >
| >
| >--------------------
| >| Content-Class: urn:content-classes:message
| >| From: "Brian" <
[email protected]>
| >| Sender: "Brian" <
[email protected]>
| >| References: <
[email protected]>
| ><
[email protected]>
| ><
[email protected]>
| ><
[email protected]>
| ><
[email protected]>
| >| Subject: Re: questions about file synchronization
| >| Date: Wed, 10 Sep 2003 10:33:31 -0700
| >| Lines: 289
| >| Message-ID: <
[email protected]>
| >| MIME-Version: 1.0
| >| Content-Type: text/plain;
| >| charset="iso-8859-1"
| >| Content-Transfer-Encoding: 7bit
| >| X-Newsreader: Microsoft CDO for Windows 2000
| >| X-MimeOLE: Produced By Microsoft MimeOLE
| V5.50.4910.0300
| >| Thread-Index: AcN3wacBMyKLJpz6ScCAE3LXYvSMIw==
| >| Newsgroups: microsoft.public.windowsxp.work_remotely
| >| Path: cpmsftngxa06.phx.gbl
| >| Xref: cpmsftngxa06.phx.gbl
| microsoft.public.windowsxp.work_remotely:29541
| >| NNTP-Posting-Host: TK2MSFTNGXA13 10.40.1.165
| >| X-Tomcat-NG: microsoft.public.windowsxp.work_remotely
| >|
| >| The user did not have his homepage set to synchronize
| and
| >| did not have an outlook folder set as an homepage.
| >|
| >| I had the user log in to my laptop to find that
| problem
| >| followed him. Now I will get the popup bubble when I
| >| login to my computer also. That is telling that the
| >| folder redirection that is taking place is holding the
| >| user's settings and appling to to the computer. I have
| >| Group policy redirecting the "My Documents" and
| >| application data to a share on a server. I also have a
| >| login script that copies the favorites, history,
| nethood,
| >| Recent, and templates folders to their home directory.
| Is
| >| one of these folders holding the settings and maybe I
| can
| >| delete a file to get rid of this problem? I am also
| using
| >| a Offline storage file "ost" for my laptop users email
| >| The website is not in the user's favorites and I have
| >| tried deleting cookies and clearing offline files
| >| folder\cache. The website url that keeps popping up
| for
| >| one user (and myself) is "
http://www.iup.edu/registrar"
| >|
| >| Any more ideas?
| >|
| >| thanks
| >|
| >| Brian
| >| >-----Original Message-----
| >| >Dear Brian,
| >| >
| >| >Thank you for your update.
| >| >
| >| >This problem seems to be unusual. As Internet
| Explorer
| >| can synchronize home
| >| >page and several layer deep pages from this one,
| please
| >| check whether the
| >| >customer enables this. To do so, please check the
| >| following:
| >| >
| >| >1. In Internet Explorer, click Synchronize..
| >| >2. Check whether the customer enables to synchronize
| >| home page. If so,
| >| >click Properties.
| >| >3. In the Download tab, please check the download
| >| level.
| >| >
| >| >In addition, the home page of a folder in Outlook can
| >| synchronize also.
| >| >Please check whether the customer has set home page
| for
| >| some Outlook folder.
| >| >
| >| >Have a nice day!
| >| >
| >| >Best regards,
| >| >
| >| >Laura Zhang
| >| >Microsoft Online Support Engineer
| >| >Get Secure! - <
www.microsoft.com/security>
| >| >=====================================================
| >| >When responding to posts, please "Reply to Group" via
| >| your newsreader so
| >| >that others may learn and benefit from your issue.
| >| >=====================================================
| >| >This posting is provided "AS IS" with no warranties,
| and
| >| confers no rights.
| >| >
| >| >
| >| >
| >| >--------------------
| >| >| Content-Class: urn:content-classes:message
| >| >| From: "Brian" <
[email protected]>
| >| >| Sender: "Brian" <
[email protected]>
| >| >| References: <248201c373ac$609480a0
|
[email protected]>
| >| ><
[email protected]>
| >| ><
[email protected]>
| >| >| Subject: Re: questions about file synchronization
| >| >| Date: Tue, 9 Sep 2003 09:29:15 -0700
| >| >| Lines: 165
| >| >| Message-ID: <
[email protected]>
| >| >| MIME-Version: 1.0
| >| >| Content-Type: text/plain;
| >| >| charset="iso-8859-1"
| >| >| Content-Transfer-Encoding: 7bit
| >| >| X-Newsreader: Microsoft CDO for Windows 2000
| >| >| X-MimeOLE: Produced By Microsoft MimeOLE
| >| V5.50.4910.0300
| >| >| Thread-Index: AcN274Kw2Cq1rjThQi2sKP7M+R5VKA==
| >| >| Newsgroups: microsoft.public.windowsxp.work_remotely
| >| >| Path: cpmsftngxa06.phx.gbl
| >| >| Xref: cpmsftngxa06.phx.gbl
| >| microsoft.public.windowsxp.work_remotely:29491
| >| >| NNTP-Posting-Host: TK2MSFTNGXA08 10.40.1.160
| >| >| X-Tomcat-NG:
| microsoft.public.windowsxp.work_remotely
| >| >|
| >| >| I don't think I explained the true problem well
| >| enough.
| >| >| For the most part file synchronization works pretty
| >| good
| >| >| on my network. The "Offline" bubble message that
| only
| >| two
| >| >| users are getting refers only different websites.
| >| Their
| >| >| files synchronization for their files works fine,
| but
| >| I
| >| >| cannot figure out how to stop the bubble from
| popping
| >| up.
| >| >| The website have not been configured by the user to
| be
| >| >| viewed offline, have not been added to favorites
| and
| >| the
| >| >| websites are valid websites still available on the
| >| web. I
| >| >| have cleared the offline folder\cache, deleted
| user's
| >| >| profiles, I even gave one of the users a new latop
| and
| >| >| the problem keeps occuring. This is telling me that
| >| >| perhaps the users application data that is being
| >| >| redirected to the server is holding something that
| >| needs
| >| >| removed\cleared. I realize I can remove the bubble
| >| using
| >| >| group policy, but this would effect all of my
| users,
| >| and
| >| >| still not technically fix the problem. I also
| noticed
| >| a
| >| >| html file appearing in the user's nethood folder,
| >| which I
| >| >| tried to delete, but this did not help.
| >| >|
| >| >| Any more information that you could give me would
| be
| >| >| greatly appreciated!
| >| >| >-----Original Message-----
| >| >| >It may also be the SMB Signing issue (KB Article
| >| 810907)
| >| >| which will
| >| >| >drop a machine offline (in addition to the
| messages
| >| >| contained in the
| >| >| >KB Article) - see
| >| >| >
http://support.microsoft.com/default.aspx?
| scid=kb;EN-
| >| >| US;810907
| >| >| >
| >| >| >There is a hotfix available, but you must get it
| from
| >| >| your OEM or
| >| >| >Microsoft.
| >| >| >
| >| >| >Jeffrey Randow (Windows MVP - Networking & Smart
| >| Display)
| >| >| >
[email protected]
| >| >| >
| >| >| >Please post all responses to the newsgroups for
| the
| >| >| benefit
| >| >| >of all USENET users. Messages sent via email may
| or
| >| may
| >| >| not
| >| >| >be answered depending on time availability....
| >| >| >
| >| >| >Remote Networking Technology Wiki -
| >| >| >
http://www.remotenetworktechnology.com
| >| >| >Smart Display Support -
|
http://www.smartdisplays.net
| >| >| >Windows XP Expert Zone -
| >| >|
http://www.microsoft.com/windowsxp/expertzone
| >| >| >
| >| >| >On Fri, 05 Sep 2003 13:51:21 GMT,
| >| >| (e-mail address removed) (Laura
| >| >| >Zhang) wrote:
| >| >| >
| >| >| >>Dear Brian,
| >| >| >>
| >| >| >>Thank you for your post.
| >| >| >>
| >| >| >>I understand that your users frequently receive
| the
| >| >| popup message saying
| >| >| >>that they are working offline while they are
| online.
| >| >| However, the website
| >| >| >>is not selected to be viewed offline.
| >| >| >>
| >| >| >>You can define the "Non-default server disconnect
| >| >| actions" group policy to
| >| >| >>get rid of the popups. To do so, please perform
| the
| >| >| following steps:
| >| >| >>
| >| >| >>1. Type "gpedit.msc" in the Run text box to
| launch
| >| >| the Group Policy snap-in.
| >| >| >>2. Locate the following group policy:
| >| >| >>
| >| >| >>Local Computer Policy\Computer
| >| >| Configuration\Administrative
| >| >| >>Templates\Network\Offline Files\Non-default
| server
| >| >| disconnect actions
| >| >| >>
| >| >| >>3. Double click this policy to open the
| Properties
| >| >| dialog, and enable this
| >| >| >>policy.
| >| >| >>4. Click "Show", add the server name that
| has
| >| >| problems and specify value
| >| >| >>"1" (Never go offline.)
| >| >| >>
| >| >| >>Please test this issue again.
| >| >| >>
| >| >| >>If anything is unclear, please feel free to post
| >| back.
| >| >| >>
| >| >| >>Have a nice day!
| >| >| >>
| >| >| >>Best regards,
| >| >| >>Laura Zhang
| >| >| >>Microsoft Online Support Engineer
| >| >| >>Get Secure! - <
www.microsoft.com/security>
| >| >|
| >>=====================================================
| >| >| >>When responding to posts, please "Reply to Group"
| >| via
| >| >| your newsreader so
| >| >| >>that others may learn and benefit from your
| issue.
| >| >|
| >>=====================================================
| >| >| >>This posting is provided "AS IS" with no
| warranties,
| >| >| and confers no rights.
| >| >| >>
| >| >| >>
| >| >| >>--------------------
| >| >| >>| Content-Class: urn:content-classes:message
| >| >| >>| From: "Brian" <
[email protected]>
| >| >| >>| Sender: "Brian" <
[email protected]>
| >| >| >>| Subject: questions about file synchronization
| >| >| >>| Date: Fri, 5 Sep 2003 05:51:08 -0700
| >| >| >>| Lines: 27
| >| >| >>| Message-ID: <248201c373ac$609480a0
| >|
[email protected]>
| >| >| >>| MIME-Version: 1.0
| >| >| >>| Content-Type: text/plain;
| >| >| >>| charset="iso-8859-1"
| >| >| >>| Content-Transfer-Encoding: 7bit
| >| >| >>| X-Newsreader: Microsoft CDO for Windows 2000
| >| >| >>| X-MimeOLE: Produced By Microsoft MimeOLE
| >| >| V5.50.4910.0300
| >| >| >>| Thread-Index: AcNzrGCUKCGeDBnvRUqPMZlNQiSxuA==
| >| >| >>| Newsgroups:
| >| microsoft.public.windowsxp.work_remotely
| >| >| >>| Path: cpmsftngxa06.phx.gbl
| >| >| >>| Xref: cpmsftngxa06.phx.gbl
| >| >| microsoft.public.windowsxp.work_remotely:29385
| >| >| >>| NNTP-Posting-Host: TK2MSFTNGXA08 10.40.1.160
| >| >| >>| X-Tomcat-NG:
| >| microsoft.public.windowsxp.work_remotely
| >| >| >>|
| >| >| >>| I have my laptops synchronizing user's "My
| >| Documents"
| >| >| >>| using folder redirection to a server. User's
| >| >| application
| >| >| >>| data is also redirected to the same server.
| >| >| >>|
| >| >| >>| My first question is I have two users that keep
| >| >| getting
| >| >| >>| the "bubble popup" in the task menu stating
| they
| >| are
| >| >| >>| working offline when they are online. When I
| click
| >| >| the
| >| >| >>| Offline icon it lists a website that is trying
| to
| >| >| >>| synchronize. The website has not been selected
| by
| >| the
| >| >| >>| user to be viewed offline, nor is it in the
| user's
| >| >| >>| favorites and anyone that logs in to the laptop
| >| will
| >| >| get
| >| >| >>| the same popup. I have tried everything I know
| to
| >| get
| >| >| rid
| >| >| >>| of it but it keeps comming back.
| >| >| >>|
| >| >| >>| My second question is I have about 40 users
| using
| >| >| laptops
| >| >| >>| and it seems that I average about 3 times a
| week
| >| that
| >| >| I
| >| >| >>| am fixing file synchronization errors. Is this
| >| normal
| >| >| >>| activity or should I not be experiencing this
| many
| >| >| >>| problems?
| >| >| >>|
| >| >| >>| Any information would be greatly appreciated!
| >| >| >>|
| >| >| >>| Thanks,
| >| >| >>|
| >| >| >>| Brian
| >| >| >>|
| >| >| >>|
| >| >| >>|
| >| >| >
| >| >| >.
| >| >| >
| >| >|
| >| >
| >| >.
| >| >
| >|
| >
| >.
| >
|
