This problem usually occurs if your machine is using
*apm* (advanced Power Management) and is usually confined
to older machines, although some newer models can have
similar problems. XP relies upon *acpi* (advanced
configuration and power interface).
The first thing to do is check to see whether your pc is
using *apm*. Go to control panel and click on the power
management icon. If you see a tab marked 'apm' then your
system is using advanced power management. You may be
able to change this in the bios depending upon how old
your machine is. You will need to first enter the bios
(you can find out how to do this from your pc manual or
motherboard manual) From the bios menu select Power
Management and press Enter. Check to see if there is an
option to turn on 'acpi'. If there is then do so. After
you have made the alterations remember to save and exit.
Please be aware that changing settings in the bios can be
detremental to your pc, especially if you do not know
what you are doing. *do not* change any other settings.
If an acpi option is not available then i'm afraid you
will only be able to turn off your machine via the power
button.
Hope this helps
John Barnett - MVP
Associate Expert
