J
Jethro
My brother in Maine is having a H of a time! I am in Delaware and so
I am trying to help him long distance.
Seems his son bought him a nice new HP WXP MEDIA CENTER EDITION 2005
computer complete with LCD monitor. He got absolutely nothing with in
the way of installation helps. Neither did he get any kind of support
disks, such as a recovery disk or a system disk. No drivers -
nothing. That's terrible.
Anyway, he has been able to get it up and running with my help to some
extent. Now he is worried about backup/restores/recovery in case of a
crash. He also wants to understand how to use some of the features of
his new system.
I feel he should have gotten at least minimal support disks and
documentation, but he didn't apparently. I have googled to find
something in that area for him, and cannot find what he needs or
should have. When he calls HP he is put on hold 'forever', and he
hangs up in disgust.
Can anyone suggest a web site where I can find what he needs?
TIA for anything.
Jethro
I am trying to help him long distance.
Seems his son bought him a nice new HP WXP MEDIA CENTER EDITION 2005
computer complete with LCD monitor. He got absolutely nothing with in
the way of installation helps. Neither did he get any kind of support
disks, such as a recovery disk or a system disk. No drivers -
nothing. That's terrible.
Anyway, he has been able to get it up and running with my help to some
extent. Now he is worried about backup/restores/recovery in case of a
crash. He also wants to understand how to use some of the features of
his new system.
I feel he should have gotten at least minimal support disks and
documentation, but he didn't apparently. I have googled to find
something in that area for him, and cannot find what he needs or
should have. When he calls HP he is put on hold 'forever', and he
hangs up in disgust.
Can anyone suggest a web site where I can find what he needs?
TIA for anything.
Jethro