QUESTION:For the generic add-in could not be installed or loaded e

[Guest]

I see many people posting that they installed some 3rd party Outlook add-in
and when they launch Outlook they get:

The add-in "c:\program files\etc\etc" could not be installed or loaded. This
problem may be resolved by using Detect and Repair on the Help menu. Unable
to load "c:\program file\etc\etc" You may be out of memory, our of system
resources or missing a .dll file"

About 99% of the time someone will respond saying "just disable the add-in".
Well I've installed add-in "X" cause I want to use it. So how does one try to
figure out how to solve this message?

I have an issue where I install the add-in and it works fine in Outlook. I
shut down Outlook and re-open it with no issues. My problem is that when you
reboot the system and then startup Outlook the above message shows up. I can
uninstall the add-in and re-install it and it works fine until the reboot.

The OUTCMD.DAT file is present on install of the add-in, but is not there
when I reboot. I am thinking this is the issue here. My add-in is trying to
open the OUTCMD.DAT file but it isn't there.

What would cause the OUTCMD.DAT file to dissappear like that after a reboot?

I've seen this with Outlook XP and 2003.

Thanks.

 

[Milly Staples [MVP - Outlook]]

Contact the supplier of the misbehaving add-in.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Shawn asked:

| I see many people posting that they installed some 3rd party Outlook
| add-in and when they launch Outlook they get:
|
| The add-in "c:\program files\etc\etc" could not be installed or
| loaded. This problem may be resolved by using Detect and Repair on
| the Help menu. Unable to load "c:\program file\etc\etc" You may be
| out of memory, our of system resources or missing a .dll file"
|
| About 99% of the time someone will respond saying "just disable the
| add-in". Well I've installed add-in "X" cause I want to use it. So
| how does one try to figure out how to solve this message?
|
| I have an issue where I install the add-in and it works fine in
| Outlook. I shut down Outlook and re-open it with no issues. My
| problem is that when you reboot the system and then startup Outlook
| the above message shows up. I can uninstall the add-in and re-install
| it and it works fine until the reboot.
|
| The OUTCMD.DAT file is present on install of the add-in, but is not
| there when I reboot. I am thinking this is the issue here. My add-in
| is trying to open the OUTCMD.DAT file but it isn't there.
|
| What would cause the OUTCMD.DAT file to dissappear like that after a
| reboot?
|
| I've seen this with Outlook XP and 2003.
|
| Thanks.

 

[Guest]

This is the response that I expected.

What I am hoping for is some information on the Outlook client to see if I
can debug this on my own. Is there not a debug mode in which I can put
Outlook into to see what is going on?

It quite funny that the error is a Outlook generated error, the wording is
from Outlook and Outlook just fills in the failing dll's name.