Question about licensing.

  • Thread starter Thread starter Adam Sandler
  • Start date Start date
A

Adam Sandler

Hello,

I have a W2K SP4 server which I had to activate over the phone because
that network isn't connected to the internet. I have to restore the
server (the image made before the 2 35 character codes for the license
server ID and license key pack were obtained). Is there any way I can
extract/export these already entered keys so I don't have to reactivate
via phone again when I wipe out the server's hard drive?

Thanks!
 
No, I don't think so, not if you reinstall the OS (which you do if
you re-image the server).

From Microsofts Terminal Services FAQ at
http://www.microsoft.com/windowsserver2003/community/centers/termin
al/terminal_faq.asp

<quote>
Q. How do I move my licenses from one licensing server to another?

A. You should back up your Terminal Services licensing server
regularly by using the Windows Backup tool or similar. This will
help protect your licensing data from accidental loss if your
system experiences hardware or storage failure.

When backing up a Terminal Server License Server, back up both the
System State data and the folder in which the Terminal Server
License Server is installed. This ensures that data in both the
registry and the Terminal Services licensing server database is
backed up.

If you restore the System State data and the database to the
original Terminal Services licensing server computer, any unissued
licenses are restored correctly as long as you have not replaced
the operating system on the computer. Otherwise any unissued
licenses are not restored and an event will appear in the system
log providing the unissued count. You can still restore the
unissued licenses by using the TS License Manager tool with the
Telephone activation mechanism, and requesting the licenses back.
You can switch to the Telephone mechanism by right clicking on the
server in TS License Manager, and selecting properties from the
menu.
</quote>

In short: you'll have to phone the Clearinghouse.

291795 - HOW TO: Locate a Phone Number for the Microsoft
Clearinghouse
http://support.microsoft.com/?kbid=291795
 
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