T
Terry
This is going to be winded and confusing as I'm still
unsure of the overal function and objective.
I am employed by an independent phone company. We have
several databases in use by different departments. (This I
can't explain)
Our main billing database is on a Unix system called
Horizon. Workstations access it via an emulator.
PROGRESS is the ODBC driver used. Which brings me to the
main issue.
Our GPS/mapping department has an issue that I'm not sure
can be fixed but here it goes anyways.
In the mapping database (I'm assuming on what I was told
is an Access file) a customer is stored as a single record
based on LOCATION. Whether the customer has one, two or
ten phone numbers the MAP dbase recognizes it as a single
record.
The billing dbase (Horizon on UNIX) stores EACH phone
number as a record.
What we're trying to accomplish is a number of things,
these two are the priority. We would like to create a
query with Access to generate a report using the MAP dbase
and BILLING dbase. From what I was told the naming
convention is consistent/tables/fileds are consistent.
The second issue at hand is that every six months we need
to run a query on our switching dbase that stores all
PHONE numbers and then query our BILLING dbase and compare
the two to filter out any records that are not current.
Basically we need to verify that subscribers aren't
getting free phone service. The Switching dbase and
billing dbase records need to be compared and make sure
that any DISCONNECTS are current in both dbases. If not,
we then manually update the record.
If at all this doesn't make any sense, that's my fault.
Any suggestions would be much appreciated.
unsure of the overal function and objective.
I am employed by an independent phone company. We have
several databases in use by different departments. (This I
can't explain)
Our main billing database is on a Unix system called
Horizon. Workstations access it via an emulator.
PROGRESS is the ODBC driver used. Which brings me to the
main issue.
Our GPS/mapping department has an issue that I'm not sure
can be fixed but here it goes anyways.
In the mapping database (I'm assuming on what I was told
is an Access file) a customer is stored as a single record
based on LOCATION. Whether the customer has one, two or
ten phone numbers the MAP dbase recognizes it as a single
record.
The billing dbase (Horizon on UNIX) stores EACH phone
number as a record.
What we're trying to accomplish is a number of things,
these two are the priority. We would like to create a
query with Access to generate a report using the MAP dbase
and BILLING dbase. From what I was told the naming
convention is consistent/tables/fileds are consistent.
The second issue at hand is that every six months we need
to run a query on our switching dbase that stores all
PHONE numbers and then query our BILLING dbase and compare
the two to filter out any records that are not current.
Basically we need to verify that subscribers aren't
getting free phone service. The Switching dbase and
billing dbase records need to be compared and make sure
that any DISCONNECTS are current in both dbases. If not,
we then manually update the record.
If at all this doesn't make any sense, that's my fault.
Any suggestions would be much appreciated.