Puter Locks Up

  • Thread starter Thread starter James L
  • Start date Start date
J

James L

Hello....I haven't visited this forum lately so forgive me if this subject
has been addressed.
I have Win XP HE and have two user accounts. When one logs off ( & if
its been idle for app. 15 mins.) ..the puter locks up..This has never
happened in the past.
(usually after app. ten minutes the WindowsXP logo appears randomly on
screen which I'm assuming is normal .When moving the mouse, the Windows sign
on screen appears.This happens sometimes).What I mean by locking up is that
when we move the pointer to get to the sign on screen, the screen just
becomes black...
the only thing that works is the mouse pointer...We don't
get the Windows sign on screen..What we have to do is reboot. Very annoying!
Has anyone
else had this problem?..I keep my puter maintained e.g.
spyware,.defrag..virus defs. updated.....etc..
Any advice will be appreciated . Thanx for your time! Jim
 
Try updating your video drivers. If your video is onboard then visit the
motherboard manufacturer's site and see if there are updates. If this is an
add-on video card then visit it's manufacturer and see if they have a new
driver. If there are no new drivers it is still possible that the driver has
become corrupted and needs to be reinstalled.
 
Thanx for the reply . Forgive my ignorance, but would that be the display
adapter or the monitor drivers? Thanx Jim


Harry Ohrn said:
Try updating your video drivers. If your video is onboard then visit the
motherboard manufacturer's site and see if there are updates. If this is an
add-on video card then visit it's manufacturer and see if they have a new
driver. If there are no new drivers it is still possible that the driver has
become corrupted and needs to be reinstalled.

--

Harry Ohrn MS-MVP [Shell/User]
www.webtree.ca/windowsxp


James L said:
Hello....I haven't visited this forum lately so forgive me if this subject
has been addressed.
I have Win XP HE and have two user accounts. When one logs off ( & if
its been idle for app. 15 mins.) ..the puter locks up..This has never
happened in the past.
(usually after app. ten minutes the WindowsXP logo appears randomly on
screen which I'm assuming is normal .When moving the mouse, the Windows sign
on screen appears.This happens sometimes).What I mean by locking up is that
when we move the pointer to get to the sign on screen, the screen just
becomes black...
the only thing that works is the mouse pointer...We don't
get the Windows sign on screen..What we have to do is reboot. Very annoying!
Has anyone
else had this problem?..I keep my puter maintained e.g.
spyware,.defrag..virus defs. updated.....etc..
Any advice will be appreciated . Thanx for your time! Jim
Click to expand...
Click to expand...
 
Thanx for the reply . Forgive my ignorance, but would that be the display
adapter or the monitor drivers? Thanx Jim

p.s. that last reply was from me, Jim, not Bev . I'm remoting from her
puter .Sorry


BEV TAYLOR said:
Thanx for the reply . Forgive my ignorance, but would that be the display
adapter or the monitor drivers? Thanx Jim


Harry Ohrn said:
Try updating your video drivers. If your video is onboard then visit the
motherboard manufacturer's site and see if there are updates. If this is an
add-on video card then visit it's manufacturer and see if they have a new
driver. If there are no new drivers it is still possible that the driver has
become corrupted and needs to be reinstalled.

--

Harry Ohrn MS-MVP [Shell/User]
www.webtree.ca/windowsxp


James L said:
Hello....I haven't visited this forum lately so forgive me if this subject
has been addressed.
I have Win XP HE and have two user accounts. When one logs off ( & if
its been idle for app. 15 mins.) ..the puter locks up..This has never
happened in the past.
(usually after app. ten minutes the WindowsXP logo appears randomly on
screen which I'm assuming is normal .When moving the mouse, the
Click to expand...
Windows
sign
on screen appears.This happens sometimes).What I mean by locking up
Click to expand...
is
that
when we move the pointer to get to the sign on screen, the screen just
becomes black...
the only thing that works is the mouse pointer...We don't
get the Windows sign on screen..What we have to do is reboot. Very annoying!
Has anyone
else had this problem?..I keep my puter maintained e.g.
spyware,.defrag..virus defs. updated.....etc..
Any advice will be appreciated . Thanx for your time! Jim
Click to expand...
Click to expand...
Click to expand...
 
The display adapter

--

Harry Ohrn MS-MVP [Shell/User]
www.webtree.ca/windowsxp


James L said:
Thanx for the reply . Forgive my ignorance, but would that be the display
adapter or the monitor drivers? Thanx Jim

p.s. that last reply was from me, Jim, not Bev . I'm remoting from her
puter .Sorry


BEV TAYLOR said:
Thanx for the reply . Forgive my ignorance, but would that be the display
adapter or the monitor drivers? Thanx Jim


Harry Ohrn said:
Try updating your video drivers. If your video is onboard then visit
the
motherboard manufacturer's site and see if there are updates. If this
is an
add-on video card then visit it's manufacturer and see if they have a new
driver. If there are no new drivers it is still possible that the
driver has
become corrupted and needs to be reinstalled.

--

Harry Ohrn MS-MVP [Shell/User]
www.webtree.ca/windowsxp


Hello....I haven't visited this forum lately so forgive me if this subject
has been addressed.
I have Win XP HE and have two user accounts. When one logs off ( & if
its been idle for app. 15 mins.) ..the puter locks up..This has never
happened in the past.
(usually after app. ten minutes the WindowsXP logo appears randomly on
screen which I'm assuming is normal .When moving the mouse, the Windows
sign
on screen appears.This happens sometimes).What I mean by locking up is
that
when we move the pointer to get to the sign on screen, the screen
just
becomes black...
the only thing that works is the mouse pointer...We don't
get the Windows sign on screen..What we have to do is reboot. Very
annoying!
Has anyone
else had this problem?..I keep my puter maintained e.g.
spyware,.defrag..virus defs. updated.....etc..
Any advice will be appreciated . Thanx for your time! Jim
Click to expand...
Click to expand...
Click to expand...
 
James said:
Thanx for the reply . Forgive my ignorance, but would that be the
display
adapter or the monitor drivers? Thanx Jim

p.s. that last reply was from me, Jim, not Bev . I'm remoting from
her puter .Sorry
Click to expand...
Video card adapter.

Malke
 
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