Chuck said:
Pam,
Well, "access denied" is a normal error, when you're using Simple File Sharing,
for any administrative access. For instance, browstat doing a registry lookup
on the master browser will always get "access denied". Or, attempting network
access to a protected folder or share, such as (but not limited to) "C$", "C:\",
"C:\Program Files", or "C:\Windows" will always get "access denied".
<
http://nitecruzr.blogspot.com/2005/06/mysterious-error-5-aka-access-denied.html>
http://nitecruzr.blogspot.com/2005/06/mysterious-error-5-aka-access-denied.html
But, if you're getting "access denied" when you try to access any normal
(non-admin) shares, you may have a problem. If you do, it will most generally
be a personal firewall error. Which shares are you trying to access? Be
specific here please. Maybe provide "ipconfig /all" from bblaptop too.
Did you follow the complete instructions from Symantec? I used to do a yearly
un install (previous years version of NAV) / re install (new years version of
NAV) because NAV sold in the store, with rebate, was way cheaper than paying the
yearly (and ever increasing) subscription fees. Then I realised it was far
easier to re format and re install Windows XP, and all apps, so I did that for a
couple years.
Finally, I re formatted and re installed Windows XP, and installed another
antivirus. And never looked back on Symantec again. And as of last fall, I am
completely S$ free on all computers.
Are you sure that you un installed all components in NIS? Let's see if Autoruns
(free) from SysInternals can help. Run Autoruns on DELLDESKTOP, and get a
Protocol_Catalog9 extract.
<
http://nitecruzr.blogspot.com/2005/12/lsp-winsock-analysis-using-log-from.html>
http://nitecruzr.blogspot.com/2005/12/lsp-winsock-analysis-using-log-from.html
And Pam, before you reply again, please read THIS article.
<
http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#TopPosting>
http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#TopPosting
Chuck, right it is definitely not an admin share. In my desperation I even
set up a share for another folder – also not admin – same result.
Ipconfig for bblaptop:
Windows IP Configuration
Host Name . . . . . . . . . . . . : BBLaptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : myhome.westell.com
Ethernet adapter Wireless Network Connection 3:
Connection-specific DNS Suffix . : myhome.westell.com
Description . . . . . . . . . . . : Atheros AR5001X+ Wireless
Network Adapter #2
Physical Address. . . . . . . . . : 00-90-96-67-68-A8
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.46
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.1.1
Lease Obtained. . . . . . . . . . : Monday, January 23, 2006 7:57:06
AM
Lease Expires . . . . . . . . . . : Tuesday, January 24, 2006
7:57:06 AM
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast
Ethernet NIC
Physical Address. . . . . . . . . : 00-02-3F-81-E7-46
PPP adapter Verizon Online:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 71.250.166.147
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 71.250.166.147
DNS Servers . . . . . . . . . . . : 151.197.0.39
151.198.0.39
NetBIOS over Tcpip. . . . . . . . : Disabled
On the NIS un-install – it was an OEM version of NIV 2004 – I did follow the
Symantec instructions, although I wish I had some positive proof that is was
successful – the add/remove programs appeared to complete successfully on all
Norton/Symantec programs and they strongly stressed not to run the utility
that they provide if add/remove worked – so I didn’t. I did go with a
different firewall for the re-install (once I solve this problem!) but bought
another copy NAV. I came to Norton in the first place because I had an issue
w/ McAfee.
Here is the Autoruns Catalog9 Extract. I compared it to your attachment A
and couldn’t find any thing that looked at all odd.
HKLM\System\CurrentControlSet\Services\WinSock2\Parameters\Protocol_Catalog9
+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{3B434AD0-DE25-43AF-B225-06E892F79F38}]
DATAGRAM 3 Microsoft Windows Sockets 2.0 Service Provider (Verified)
Microsoft Windows Publisher c:\windows\system32\mswsock.dll
+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{3B434AD0-DE25-43AF-B225-06E892F79F38}]
SEQPACKET 3 Microsoft Windows Sockets 2.0 Service Provider (Verified)
Microsoft Windows Publisher c:\windows\system32\mswsock.dll
+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{3B600DB8-CA9C-4209-B329-4FD089B2612B}]
DATAGRAM 4 Microsoft Windows Sockets 2.0 Service Provider (Verified)
Microsoft Windows Publisher c:\windows\system32\mswsock.dll
+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{3B600DB8-CA9C-4209-B329-4FD089B2612B}]
SEQPACKET 4 Microsoft Windows Sockets 2.0 Service Provider (Verified)
Microsoft Windows Publisher c:\windows\system32\mswsock.dll
+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{48B1C096-3947-4F43-8383-4751845BE020}]
DATAGRAM 5 Microsoft Windows Sockets 2.0 Service Provider (Verified)
Microsoft Windows Publisher c:\windows\system32\mswsock.dll
+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{48B1C096-3947-4F43-8383-4751845BE020}]
SEQPACKET 5 Microsoft Windows Sockets 2.0 Service Provider (Verified)
Microsoft Windows Publisher c:\windows\system32\mswsock.dll
+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{DA61C3E3-2C4C-49EC-914A-43E2BD39BB82}]
DATAGRAM 0 Microsoft Windows Sockets 2.0 Service Provider (Verified)
Microsoft Windows Publisher c:\windows\system32\mswsock.dll
+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{DA61C3E3-2C4C-49EC-914A-43E2BD39BB82}]
SEQPACKET 0 Microsoft Windows Sockets 2.0 Service Provider (Verified)
Microsoft Windows Publisher c:\windows\system32\mswsock.dll
+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{F1107D55-F085-4820-81B9-4EF15C564736}]
DATAGRAM 1 Microsoft Windows Sockets 2.0 Service Provider (Verified)
Microsoft Windows Publisher c:\windows\system32\mswsock.dll
+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{F1107D55-F085-4820-81B9-4EF15C564736}]
SEQPACKET 1 Microsoft Windows Sockets 2.0 Service Provider (Verified)
Microsoft Windows Publisher c:\windows\system32\mswsock.dll
+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{FA682C52-60A2-46E2-9E1C-4893C61441AB}]
DATAGRAM 2 Microsoft Windows Sockets 2.0 Service Provider (Verified)
Microsoft Windows Publisher c:\windows\system32\mswsock.dll
+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{FA682C52-60A2-46E2-9E1C-4893C61441AB}]
SEQPACKET 2 Microsoft Windows Sockets 2.0 Service Provider (Verified)
Microsoft Windows Publisher c:\windows\system32\mswsock.dll
+ MSAFD Tcpip [RAW/IP] Microsoft Windows Sockets 2.0 Service
Provider (Verified) Microsoft Windows
Publisher c:\windows\system32\mswsock.dll
+ MSAFD Tcpip [TCP/IP] Microsoft Windows Sockets 2.0 Service
Provider (Verified) Microsoft Windows
Publisher c:\windows\system32\mswsock.dll
+ MSAFD Tcpip [UDP/IP] Microsoft Windows Sockets 2.0 Service
Provider (Verified) Microsoft Windows
Publisher c:\windows\system32\mswsock.dll
+ RSVP TCP Service Provider Microsoft Windows Rsvp 1.0 Service
Provider (Verified) Microsoft Windows
Publisher c:\windows\system32\rsvpsp.dll
+ RSVP UDP Service Provider Microsoft Windows Rsvp 1.0 Service
Provider (Verified) Microsoft Windows
Publisher c:\windows\system32\rsvpsp.dll
I looked at your instructions on winsock repairs but did not follow them as
I have no problems connecting to the internet – if you meant for me to try
this, please let me know.
I do apologize for not following your instructions on the bottom post….
Thanks so much for you kind attention.