You can contact product support via:
http://support.microsoft.com/common/international.aspx?rdpath=1&gprid=2514
--
===
Tom [Pepper] Willett
Microsoft MVP - FrontPage
---
FrontPage Support:
http://www.frontpagemvps.com/
===
| Thank you, doesn't seem to be helping - it seems to be stuck on the small
| window and says, "processing web updates" - so I hit "cancel" - and now
| trying to go back in and try it again, the Publish Web window is blank
with
| the "options" button grayed out and the Publish web button grayed out.
With
| nothing in the file windows. the top that says Publish from and to have
the
| correct information, but that's it. And I have a webpage open in FP????
|
| It's like FP doesn't recognize that the web and page are open??
|
| I appreciate all of your help, but is there not a number I can call for MS
| FP actual support?
|
|
|
| "Steve Easton" wrote:
|
| > If Publish is grayed out, it means you don't Have a web open.
| >
| > Also to clean up FrontPage "leftover" files,
| > Go here:
http://www.95isalive.com/fixes/fpclean.htm and download FP
Cleaner ( with
| > Expression Web Designer and SharePoint Designer support )
| > Download links are at the bottom of the page.
| > Run the functions that clear:
| > The Hidden Temporary files.
| > The Hidden Cache (*.web) files.
| >
| > See if it helps.
| >
| >
| > --
| > Steve Easton
| > Microsoft MVP FrontPage
| > 95isalive
| > This site is best viewed............
| > ........................with a computer
| >
| >
| > | > > Hi there,
| > >
| > > It didn't work - I even uninstalled and re-installed FP, with no luck.
| > >
| > > In fact, I can't even go through File>Publish Web the Publish Web
window is
| > > blank with the "options" button grayed out and the Publish web button
grayed
| > > out. With nothing in the file windows. the top that says Publish from
and to
| > > have the correct information, but that's it.
| > >
| > > But this doesn't happen everytime - only sometimes????
| > >
| > > "Smokr" wrote:
| > >
| > >>
| > >> No problem. There is another fix that you should try first.
| > >> Open your web in FP. Go to TOOLS > WEB SETTINGS > ADVANCED tab and
hit the
| > >> "temporary files" button "DELETE FILES".
| > >> Close the web and FP then start FP and open the web.
| > >> Try to publish.
| > >> IF this does not work, let me know and I will go through the entire
process
| > >> I had to do in the previous post.
| > >> Deleting my temp files has helped me out of several problem before,
| > >> including sometimes when it takes too long to publish and then fails.
So try
| > >> deleting the temp files first.
| > >> Hope it helps. Agian, if not, let me know and I will detail the full
delete
| > >> and restart as I had to do it. There might some differences because
of the
| > >> hosting packages, but we should be able to do the same things with
different
| > >> control panels.
| >
| >
| >