public folders missing

  • Thread starter Thread starter J. Walker
  • Start date Start date
J

J. Walker

Our company uses Outlook 2007 with Exchange 2003. I have 1 person who
suddenly now cannot see our public folders. BCM is also missing on the left
side, but she can get to it with the pull down menus on top. If she goes
into safe mode, everything is there. If I log in to her PC, everything is
fine. If she goes to another PC, it doesn't work. I tried to make a new
Outlook profile, tried the outlook.exe /cleanview command, tried the
scanost.exe command, and of course tried the little folder list icon at the
bottom left. If she uses Outlook Web Access, she can see public folders.
Can anyone please help?
 
also, you are looking at the folder list view?

Diane Poremsky said:
Did you try making her a completely new profile using a new profile name?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
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newsreader to msnews.microsoft.com.


J. Walker said:
Our company uses Outlook 2007 with Exchange 2003. I have 1 person who
suddenly now cannot see our public folders. BCM is also missing on the
left
side, but she can get to it with the pull down menus on top. If she goes
into safe mode, everything is there. If I log in to her PC, everything
is
fine. If she goes to another PC, it doesn't work. I tried to make a new
Outlook profile, tried the outlook.exe /cleanview command, tried the
scanost.exe command, and of course tried the little folder list icon at
the
bottom left. If she uses Outlook Web Access, she can see public
folders.
Can anyone please help?
Click to expand...
Click to expand...
 
Yes, I tried to make a new Outlook profile, tried the outlook.exe /cleanview
command, tried the scanost.exe command, and tried the little folder list icon
at the bottom left. Nothing helped.

Diane Poremsky said:
also, you are looking at the folder list view?

Diane Poremsky said:
Did you try making her a completely new profile using a new profile name?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


J. Walker said:
Our company uses Outlook 2007 with Exchange 2003. I have 1 person who
suddenly now cannot see our public folders. BCM is also missing on the
left
side, but she can get to it with the pull down menus on top. If she goes
into safe mode, everything is there. If I log in to her PC, everything
is
fine. If she goes to another PC, it doesn't work. I tried to make a new
Outlook profile, tried the outlook.exe /cleanview command, tried the
scanost.exe command, and of course tried the little folder list icon at
the
bottom left. If she uses Outlook Web Access, she can see public
folders.
Can anyone please help?
Click to expand...
Click to expand...
Click to expand...
 
Nevermind, I figured it out.

Thanks.

J. Walker said:
Yes, I tried to make a new Outlook profile, tried the outlook.exe /cleanview
command, tried the scanost.exe command, and tried the little folder list icon
at the bottom left. Nothing helped.

Diane Poremsky said:
also, you are looking at the folder list view?

Diane Poremsky said:
Did you try making her a completely new profile using a new profile name?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Our company uses Outlook 2007 with Exchange 2003. I have 1 person who
suddenly now cannot see our public folders. BCM is also missing on the
left
side, but she can get to it with the pull down menus on top. If she goes
into safe mode, everything is there. If I log in to her PC, everything
is
fine. If she goes to another PC, it doesn't work. I tried to make a new
Outlook profile, tried the outlook.exe /cleanview command, tried the
scanost.exe command, and of course tried the little folder list icon at
the
bottom left. If she uses Outlook Web Access, she can see public
folders.
Can anyone please help?
Click to expand...
Click to expand...
Click to expand...
 
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