Public Folders > "Can't open this item"

  • Thread starter Thread starter Aaron
  • Start date Start date
A

Aaron

Hi all

I have setup a new public folder and when i try to open an email that has
been posted i get the message "Can't open this item". I have owner
permission on the folder.

Any clues anyone???



Regards
Aaron Shimmons
 
Hello Aaron,

Thanks for posting!

Based on your description, I have the following suggestions on
troubleshooting this issue:

1. Use the same user account to connect to Exchange on another computer.
Does the issue still exist? This allows us to know if this is an Exchange
Server issue or a client side issue. If it is an Exchange side issue, I
recommend you use the Exchange newsgroup:

2. Test another user to see if the same issue appears.

3. Create a new Public Folder by yourself and post a message to it. Then
try to open this message. Does the issue still exist? This allows us to
know if the issue is related to some Public Folder settings.

Hope these steps are helpful. Have a nice day!

Regards,

Mike Lin, MCSA MCDBA MCSE

Microsoft Online Support
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