Public Folder Contacts and Activities

  • Thread starter Thread starter Sammy
  • Start date Start date
S

Sammy

The Contacts are on a server (Microsoft 2003) and accessable to each person
in the office on their computer. Is there a way to set up the Activities tab
to list the information from everyone's outlook email, etc. to the same set
of contacts in the public folder?

When I go to contacts > properties > activities ... I can only set my files
for email, calendar, tasks, journal but select the public folder contacts.
How do I get all communication and appointments on the public folder contact
files so that when I select Activities from the menu on an open contact, I
get everyone's information?

Also ... while you are reading this ... I have found that when I go to
contacts > properties > activities and set the information, if I check it a
day later (after a log off), the information is not there. I don't get the
"Apply" option after entering the information. Does that have something to
do with this problem?

Thank you from the bottom of my heart!!!
 
No, that's not possible. To make something like that work, you would need to
collect all the information from each user into a single public folder
somehow (nothing like that is built into Outlook) and then an owner of the
public folder would have to modify the Activities group setting.
 
There are CRM packages that do it. I used "Outlook CRM" in my previous
company and it did what you described. I'm sure Google will help you find
it!

Regards

Judy Gleeson
MVP Outlook

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Hi,

Thanks for the help ... I do apprecite it. I went to the Team Scope Outlook
CRM web site and took a look at the software. Throughout the "tour" the
software began to sound somewhat like Business Contact Manager. Is Outlook
CRM a replacement for BCM and will BCM do the same as far as centralizing all
information?

Thank you again,
Sammmy
 
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