To force users to see a custom view when they open a public folder:
-- Create the custom view, choosing the "On this folder, visible to everyone" option
-- On the Properties dialog for the folder, on the Administration tab, select your view as the initial view on the folder.
-- Choose View | Current View | Define Views, and at the bottom of that dialog, check the box for "Only show views created for this folder."
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Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers