pst not recognized by Outlook

  • Thread starter Thread starter Bill
  • Start date Start date
B

Bill

I've tried backing up an Outlook .pst file from Office XP
and they opening it on another computer in Outlook 2000.
I get an error message" Properties for this information
service must be defined prior to use. File <name> is not
a personal folders file. Does anyone know if this is an
XP/2000 compatibility issue, or something else?

Thanks for your help.
 
Just to clarify, one pst back-up was recognized fine.
Another is not, so it may not be a cross-version issue at
all. I've tried clicking the Read-Only box 'off' but it
makes no difference.
Thanks.
 
Is the file copied to the hard drive or on a CD? If on a CD, copy it to the
hard drive and then remove the read-only check mark.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Bill <[email protected]> asked:

| I've tried backing up an Outlook .pst file from Office XP
| and they opening it on another computer in Outlook 2000.
| I get an error message" Properties for this information
| service must be defined prior to use. File <name> is not
| a personal folders file. Does anyone know if this is an
| XP/2000 compatibility issue, or something else?
|
| Thanks for your help.
 
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