.pst extnsion not recognised

  • Thread starter Thread starter Andy Martin
  • Start date Start date
A

Andy Martin

Hi

I've just reinstalled Outlook XP on a new hard disc but cannot add my old
contacts into Outlook as the .pst extension isn't installed on my new
machine for some reason and so not recognised. Have downloaded SP3 but makes
no odds. Any advice before I try reinstalling Outlook.

Many thanks

Andy
 
What do you mean it's not recognized? PST files never have a file
association listed in the OS. You open them from Outlook's File > Open
command.
 
Sorry, my mistake. Just seemed like it as the 'jigsaw pieces' icon is not
there and the 'unknown' icon of a page iwth it's top right corner turned
down is. Never mind, so long as it works.

thank you

Andy

Russ Valentine said:
What do you mean it's not recognized? PST files never have a file
association listed in the OS. You open them from Outlook's File > Open
command.
--
Russ Valentine
[MVP-Outlook]
Andy Martin said:
Hi

I've just reinstalled Outlook XP on a new hard disc but cannot add my old
contacts into Outlook as the .pst extension isn't installed on my new
machine for some reason and so not recognised. Have downloaded SP3 but
makes
no odds. Any advice before I try reinstalling Outlook.

Many thanks

Andy
Click to expand...
Click to expand...
 
Even though the PST has no file association at the OS level, It's icon
should change to that of an Office file once you have a functioning
installation of Outlook on the same partition. What happens if you try to
open this file from Outlook? How did you create and migrate this file?
--
Russ Valentine
[MVP-Outlook]
Andy Martin said:
Sorry, my mistake. Just seemed like it as the 'jigsaw pieces' icon is not
there and the 'unknown' icon of a page iwth it's top right corner turned
down is. Never mind, so long as it works.

thank you

Andy

Russ Valentine said:
What do you mean it's not recognized? PST files never have a file
association listed in the OS. You open them from Outlook's File > Open
command.
--
Russ Valentine
[MVP-Outlook]
Andy Martin said:
Hi

I've just reinstalled Outlook XP on a new hard disc but cannot add my old
contacts into Outlook as the .pst extension isn't installed on my new
machine for some reason and so not recognised. Have downloaded SP3 but
makes
no odds. Any advice before I try reinstalling Outlook.

Many thanks

Andy
Click to expand...
Click to expand...
Click to expand...
 
Got it sussed - many thanks for your help.

Andy
Russ Valentine said:
Even though the PST has no file association at the OS level, It's icon
should change to that of an Office file once you have a functioning
installation of Outlook on the same partition. What happens if you try to
open this file from Outlook? How did you create and migrate this file?
--
Russ Valentine
[MVP-Outlook]
Andy Martin said:
Sorry, my mistake. Just seemed like it as the 'jigsaw pieces' icon is not
there and the 'unknown' icon of a page iwth it's top right corner turned
down is. Never mind, so long as it works.

thank you

Andy

Russ Valentine said:
What do you mean it's not recognized? PST files never have a file
association listed in the OS. You open them from Outlook's File > Open
command.
--
Russ Valentine
[MVP-Outlook]
Hi

I've just reinstalled Outlook XP on a new hard disc but cannot add my old
contacts into Outlook as the .pst extension isn't installed on my new
machine for some reason and so not recognised. Have downloaded SP3 but
makes
no odds. Any advice before I try reinstalling Outlook.

Many thanks

Andy
Click to expand...
Click to expand...
Click to expand...
 
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