PST compatibility issue Outlook 2003 to XP

  • Thread starter Thread starter Guy Williams
  • Start date Start date
G

Guy Williams

I have an issue where I exported email files from outlook 2003 and cannot
read them with outlook XP. The error message is "contact your
administrator, file compatibility." There is no save as in outlook 2003!
What to do?

HELP
 
Hello,

Thank you for your post.

Microsoft Office Outlook 2003 has both a different format and a larger
folder size limit for personal folders (.pst) files than the .pst files
that are in the earlier versions of Microsoft Outlook. In Outlook 2002 and
earlier, the .pst files are in the American National Standards Institute
(ANSI) format, and the folder size has a limit of 2 gigabytes (GB).

In Outlook 2003 .pst files are in the UNICODE format by default, and the
folder size has a limit that is more than 20 GB. Outlook 2003 supports
both the UNICODE and the ANSI formats, but the versions of Outlook that are
earlier than Outlook 2003 do not support the UNICODE format and have a
smaller folder size limit.

This is why the problem occurs.

To resove it, we can use the solution Roady provided. I have checked the
solution on his website and it is a good solution. However, I think the
URL should be
"http://www.sparnaaij.net/Howto/downgradefromoutlook2003.htm". :)

You can also refer to a Knowledge Base article:

830336 The .PST File Has a Different Format and Folder Size Limit in Outlook
http://support.microsoft.com/?id=830336

I hope the above information helps. Thank you for using our news groups!

Regards,
Joe Wu
Product Support Services
Microsoft Corporation

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--------------------
|From: "Guy Williams" <[email protected]>
|Subject: PST compatibility issue Outlook 2003 to XP
|Date: Tue, 2 Dec 2003 16:56:53 -0600
|Lines: 8
|X-Priority: 3
|X-MSMail-Priority: Normal
|X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
|X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
|Message-ID: <uI9u#[email protected]>
|Newsgroups: microsoft.public.outlook.general
|NNTP-Posting-Host: host159-142.discord.birch.net 65.16.159.142
|Path: cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12.phx.gbl
|Xref: cpmsftngxa06.phx.gbl microsoft.public.outlook.general:196673
|X-Tomcat-NG: microsoft.public.outlook.general
|
|I have an issue where I exported email files from outlook 2003 and cannot
|read them with outlook XP. The error message is "contact your
|administrator, file compatibility." There is no save as in outlook 2003!
|What to do?
|
|HELP
|
|
|
 
Thanks for the correction in the URL. A painfull typo!

--
Roady
www.sparnaaij.net
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