PS warranty report

  • Thread starter Thread starter Mike Easter
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Mike Easter

Update report on old machine and a shelved new PS.

Oct 22 I reported here about an old machine which acted like it needed
to be tested with a new PS, but the new replacement PS I had on the
shelf didn't work. Googlegroup thread here
http://groups.google.com/group/alt....t/browse_thread/thread/39194e47975e9b7a?tvc=2


Subject: No power

I had purchased the PS on sale and with rebate 2010 Mar, but had never
used it. It didn't work when I replaced the existing PS with the new
one, so with a little help from here I bench tested the new supply,
which wouldn't do anything for me. The PS had a 2 year warranty, so I
contacted CoolerMaster which gave me an RMA and I mailed their 17 month
ago purchased but never used PS back to them and they replaced it under
the warranty.

I installed the new PS and everything is working hunky dory. I'll give
CM an atta-boy for honoring their warranty, but their online system for
statusing eRMA turned out to be useless; it still says they are waiting
for me to send the unit to them.

If I had bench-tested the PS right after purchase instead of simply
shelving it, I would have saved $6 in postage and some packaging and
waiting around to get my old machine back working because the
store-front merchant would have replaced the bad PS off their shelf if
returned in a timely fashion.
 
If I had bench-tested the PS right after purchase instead of simply
shelving it, I would have saved $6 in postage and some packaging and
waiting around to get my old machine back working because the
store-front merchant would have replaced the bad PS off their shelf if
returned in a timely fashion.
Click to expand...

There was a CoolerMaster on rebate from Newegg I noticed yesterday.
$24 or $29 and 460watts. Keeping at least a spare around has been my
policy, although I'm getting the feeling I may not run into PS issues
for awhile, the way the last system I built is running, efficiently
and smoothly. Besides, the last Power Supply units I did "stock up"
on rebates were Antec $30-ish units, packaged-in-green for fashionable
cardboard signifying they're energy smarter, I guess. I like Antec,
anyway, well enough for being $30 and a no-brainer, which might tend
disqualify it from a more serious standing among brands of higher
quality within research yields.
 
There was a CoolerMaster on rebate from Newegg I noticed yesterday.
$24 or $29 and 460watts.
Click to expand...

In 2010 Mar I purchased this CoolerMaster 460 watt for $30 then a
mail-in rebate of $10 which I received in a timely fashion.

In this case, if one adds up all of the 'incidentals' there's the tax on
the $30, the inconvenience of submitting the rebate materials and saving
the records, then the troubleshooting hassle, followed by the packaging
and postage including delivery confirmation of 70cents, and the waiting
for the return of the warrantied product.

29.99 + 2.63 tax - 10 rebate + 0.43 rebate stamp + 6.70 RMA return postage

The incidentals cancel out the $10 rebate :-/

.... for us penny-pinchers :-)
 
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