ps/2

  • Thread starter Thread starter ss70camaro
  • Start date Start date
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ss70camaro

mouse and keyboard ps/2 dont work and none of my rear usbs either

Description
Windows was able to successfully install device driver software, but the
driver software encountered a problem when it tried to run. The problem code
is 24.

Problem signature
Problem Event Name: PnPDeviceProblemCode
Architecture: x86
Hardware Id: ACPI\PNP0303
Setup class GUID: {4d36e96b-e325-11ce-bfc1-08002be10318}
PnP problem code: 00000018
Driver name: i8042prt.sys
Driver version: 6.0.6000.16600
Driver date: 12-28-2007
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Files that help describe the problem
DMIAB26.tmp.log.xml
LOGAC9E.tmp
keyboard.inf


Windows was able to successfully install device driver software, but the
driver software encountered a problem when it tried to run. The problem code
is 24.

Problem signature
Problem Event Name: PnPDeviceProblemCode
Architecture: x86
Hardware Id: ACPI\PNP0F03
Setup class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
PnP problem code: 00000018
Driver name: i8042prt.sys
Driver version: 6.0.6000.16600
Driver date: 12-28-2007
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Files that help describe the problem
DMI2DEA.tmp.log.xml
LOG3118.tmp
msmouse.inf
 
ss70camaro said:
mouse and keyboard ps/2 dont work and none of my rear usbs either

Description
Windows was able to successfully install device driver software, but the
driver software encountered a problem when it tried to run. The problem code
is 24.

Problem signature
Problem Event Name: PnPDeviceProblemCode
Architecture: x86
Hardware Id: ACPI\PNP0303
Setup class GUID: {4d36e96b-e325-11ce-bfc1-08002be10318}
PnP problem code: 00000018
Driver name: i8042prt.sys
Driver version: 6.0.6000.16600
Driver date: 12-28-2007
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Files that help describe the problem
DMIAB26.tmp.log.xml
LOGAC9E.tmp
keyboard.inf


Windows was able to successfully install device driver software, but the
driver software encountered a problem when it tried to run. The problem code
is 24.

Problem signature
Problem Event Name: PnPDeviceProblemCode
Architecture: x86
Hardware Id: ACPI\PNP0F03
Setup class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
PnP problem code: 00000018
Driver name: i8042prt.sys
Driver version: 6.0.6000.16600
Driver date: 12-28-2007
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Files that help describe the problem
DMI2DEA.tmp.log.xml
LOG3118.tmp
msmouse.inf
Click to expand...

You forgot to tell us how Vista was installed - you did it yourself,
upgrade, preinstalled on an OEM machine, etc. It sounds like you need
motherboard (chipset) drivers for Vista. See general drivers information
below:

The First Law of Driver Updates is "if it ain't broke, don't fix it".
Normally if everything is working you want to leave things as they are.
The exception is that heavy-duty gamers will usually want to update
their video and sound drivers to squeeze every last bit of performance
out of the hardware to get the fastest frame rates. If you're not one of
those people, you don't need to update your drivers if there are no
problems you are trying to solve.

Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM
computer (HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific
model machine and look at the specs (you'll be there to get the drivers
anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.gtopala.com/ - System Information for Windows

If you have installed drivers from Windows Update, you can roll them back:

Roll Back Troublesome Device Drivers in Windows Vista from the How-To
Geek - http://tinyurl.com/346lox


Malke
 
i guess i should have been a little more up front mybad i installed a clean
copy of vista on a custom built machine new board, ram, video, chip etc.
after windows loaded everything worked fine i shut it down and when i came
back to it my mouse and keyboard dint work any more they are working now
because i have the usb pluged in in the front on the machine when i plug into
the back theres nothing from the usbs and when i tried a regular ps/2
keyboard and mouse i got nothing so im back to my wireless setup pluged in
in the front usb slots i nevr tried to update anything just shut it down and
came back the next day to turn it on and wala her we are
 
ss70camaro said:
i guess i should have been a little more up front mybad i installed a clean
copy of vista on a custom built machine new board, ram, video, chip etc.
after windows loaded everything worked fine i shut it down and when i came
back to it my mouse and keyboard dint work any more they are working now
because i have the usb pluged in in the front on the machine when i plug into
the back theres nothing from the usbs and when i tried a regular ps/2
keyboard and mouse i got nothing so im back to my wireless setup pluged in
in the front usb slots i nevr tried to update anything just shut it down and
came back the next day to turn it on and wala her we are
Click to expand...

OK, you need to install drivers. Don't know why your stuff initially
worked, but the correct drivers are your next step. See my previous post.


Malke
 
Whenever you move a computer there is always a chance of a connector coming
loose. Have you checked?
 
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