PS/2 keyboard driver not loading.

  • Thread starter Thread starter Stu
  • Start date Start date
S

Stu

I have a special keyboard because I am handicapped. This
keyboard has been designed to function with a standard
keyboard driver which comes in Windows operating
systems. This keyboard has been used for many years on
several computers, but I am having trouble on my new
computer with Windows XP professional. The keyboard is
not recognized on a hard boot. After a hard boot and I
restart the computer the keyboard is recognized.
Apparently, for some reason the driver will not load from
a hard boot, but will once I restart the computer. I have
two brothers with the same keyboard and one of them has
Windows XP professional installed on his computer as I do
and their keyboards work fine. I tried one of my
brother's keyboards on my computer and the result was the
same as with my keyboard.

I am perplexed.
 
I'm not sure if this is a driver issue or a possible corruption in your XP
setup. You might try removing and reinstalling the drivers for your
keyboard. You might also ask your brother if he downloaded updated drivers
to support the keyboard in XP.



If this is a relatively recent issue, you might try using System Restore to
take you back to a time when this worked properly. If that doesn't resolve
it, try the information below.

The following assumes you have an actual XP CD as opposed to a restore CD or
restore partition supplied by your PC manufacturer.

Go to Start, type sfc /scannow in the run box and press enter. Note, there
is a space between sfc and the forward slash. You will be asked for your XP
CD. Be aware, upon inserting the CD the XP setup screen may appear, this is
not a part of sfc /scannow, rather it is being invoked by autorun. Simply
minimize the screen and allow sfc to continue.

If the above fails to resolve the issue, try a repair install as follows:



Be sure you are well backed up in case there is a problem from which you are
unable to recover. NOTE, while a repair install should leave your data
files intact, if something goes wrong during the repair install, you may be
forced to start over and do a clean install of XP. If you don't have your
data backed up, you would lose your data should that eventuality occur.



Boot from the CD. If your system is set to be able to boot from the CD, it
should detect the disk and give a brief message, during the boot up, if you
wish to boot from the CD press any key.



Once you have pressed a key, setup should begin. You will see a reference
asking if you need to load special drivers and another notice that if you
wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
setup run past all of that. It will continue to load files and drivers.



Then it will bring you to a screen. Eventually, you will come to a screen
with the option to (1) setup Windows or (2) Repair Windows Installation
using the Recovery console.



The first option, to setup Windows is the one you want and requires you to
press enter. When asked, press F8 to accept the end user agreement. Setup
will then search for previous versions of Windows. Upon finding your
version, it will ask if you wish to Repair your current installation or
install fresh. Press R, that will run a repair installation. From there
on, follow the screens.
 
Hi Michael,

Our keyboards do not come with driver disks, because they
are designed to function with standard Windows drivers as
most keyboards do. I have removed and reinstalled the
drivers to no avail. When I purchased this computer it
came preinstalled With Windows XP Home Addition. I
purchased Windows XP Professional and installed it but
this did not help my problem either. It is surely
strange that the keyboard driver will not load when I
turn the computer on, but when I restart computer it will
load and function properly.

Thank you for your concern.
Have a great day, Stu
 
The only other possibility I can think of is that you have something
blocking the function on bootup. You might check the event log to see if
this is generating an error. Open Control Panel, open Administrative Tools,
open Event Viewer, look for errors that correspond to when this happens,
double click the error, the information contained within may give a clue as
to the source of the issue.

Other than that, if possible, I'd contact the manufacturer of the keyboard
or visit their web site and check for similar issues.
 
Back
Top