I do appreciate everyone's input on this. While I can understand the
behavioral answers, I was looking for a technical answer. If it can be
done, great. If not, then I'll tell the user that it can't be done and I'll
move on to the next problem.
Maybe sometimes we need to step back a bit from our own feelings and just
stick to what's presented to us. My first reaction to the question was the
same. But I had to take it in the spirit in which it was asked and proceed
with it. If I went with my first response of behavioral problem, then I'm
sure that user will no be a customer for long. At least now I can say that
I researched the problem and the result is that it cannot be done. I'm sure
the user will be happier with that answer than one attacking her behavior,
etc.
"Milly Staples [MVP - Outlook]"
Personally speaking, I don't want my software to constantly ask me "are you
sure you want to do this?" as I would not have pressed the option to do
something if I didn't want to do it. If I mess up and do something I
shouldn't have, it is my fault and I accept the responsibility and learn
from my mistake.
Nagging nanny software will never make it onto my desktop while I have a say
about it.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Arnold A asked:
| As helpful as that was, I can't go back to a user and say "use your
| brain... Duh!!!"
|
| But thank you for that answer.
|
|
|
| ||
||| Is there a feature in Outlook 2003 where it will ask you if you're
||| sure you want to send the message?
||
|| Sure. It's called your brain. Simply don't press Send if you're
|| not sure of the content. There seldom is a good technological
|| solution to a behavioral problem.
|| --
|| Brian Tillman