prompted for password every time Outlook 2002 launches

  • Thread starter Thread starter Tom McHugh
  • Start date Start date
T

Tom McHugh

I am running outllok 2002 (SBE) with Windows XP Pro (SP-
2). Every time I launch Outlook I am prompted for an
account (email) password. Once I enter the password I am
okay as long as Outlook is kept running. However, every
subsequent time I launch Outlook 2002 I am again promted
for the password when the program when it goes to
send/receive email. I thought this was a glitch taken
care of with service pack 2, but that is obviously not
the case. Can anyone assist?
 
I have heard, but am not sure how reliable the information is, that if your using XP under the default account (usually "owner") that this will happen sometimes, and that the solution is to create a different user account.

HTH
8055
 
See if the following MSKB article helps -- it was written for Outlook
Express but should work for Outlook as well; just ignore the parts that
refer to OE:

http://support.microsoft.com/default.aspx?scid=kb;en-us;264672

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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