Programs that won't delete, quarantine, or clean after McAfee scan

  • Thread starter Thread starter Kate
  • Start date Start date
K

Kate

I did a virus scan and deleted all of the unwanted programs that
somehow installed themselves on my computer, but there are three that
just won't go away. They can't be deleted manually because the
message says they are in use. They create popups every time I try to
browse with Explorer and it stops me dead in my tracks, because when I
close them it also closes whatever page I happen to be on and I have
to start all over.

My question is; How can I start Windows XP in a mode similar to dos
(I'm told XP doesn't have dos) so that these programs aren't running
by the time I get to them?

I thought maybe if I booted in dos mode, went to the directory where
the programs are, and deleted them in dos mode, then rebooted into
Windows they would be gone.

Thanks for reading and for any ideas.
 
Kate said:
I did a virus scan and deleted all of the unwanted programs that
somehow installed themselves on my computer, but there are three that
just won't go away. They can't be deleted manually because the
message says they are in use. They create popups every time I try to
browse with Explorer and it stops me dead in my tracks, because when I
close them it also closes whatever page I happen to be on and I have
to start all over.

My question is; How can I start Windows XP in a mode similar to dos
(I'm told XP doesn't have dos) so that these programs aren't running
by the time I get to them?

I thought maybe if I booted in dos mode, went to the directory where
the programs are, and deleted them in dos mode, then rebooted into
Windows they would be gone.

Thanks for reading and for any ideas.
Click to expand...

Start your computer in "safe mode" and rerun the scan
http://service1.symantec.com/SUPPOR...2001052409420406?OpenDocument&src=sec_doc_nam
 
Kate said:
I did a virus scan and deleted all of the unwanted programs that
somehow installed themselves on my computer, but there are three that
just won't go away. They can't be deleted manually because the
message says they are in use. They create popups every time I try to
browse with Explorer and it stops me dead in my tracks, because when I
close them it also closes whatever page I happen to be on and I have
to start all over.

My question is; How can I start Windows XP in a mode similar to dos
(I'm told XP doesn't have dos) so that these programs aren't running
by the time I get to them?

I thought maybe if I booted in dos mode, went to the directory where
the programs are, and deleted them in dos mode, then rebooted into
Windows they would be gone.

Thanks for reading and for any ideas.
Click to expand...

First eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
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