programs stop working in Windows Vista

  • Thread starter Thread starter Ed
  • Start date Start date
E

Ed

Several programs I have stop working after a few minutes I get the following
message "Program_name has stopped working. Windows can check online for a
solution to the problem". Two programs I have I get that message as soon as
I start the program. I found an available update that addresses this problem,
but when I try to install the update, I get a message that this update does
not apply to my computer.
Suggestions? thanks
Ed
 
Norton Protection Center.

Bob said:
What firewall, anti-virus application or security suite is installed? There
are some that cause problems which do not appear immediately.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375
http://dts-l.net/goodpost.htm
http://oakroadsystems.com/genl/unice.htm

Ed said:
Several programs I have stop working after a few minutes I get the
following
message "Program_name has stopped working. Windows can check online for a
solution to the problem". Two programs I have I get that message as soon
as
I start the program. I found an available update that addresses this
problem,
but when I try to install the update, I get a message that this update
does
not apply to my computer.
Suggestions? thanks
Ed
Click to expand...
Click to expand...
 
Norton is likely causing your problem.

Replace Norton with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and Windows
Defender. Disabling Norton is not enough. You need to completely uninstall
it. If it doesn't solve the problem, get rid of Norton anyway. Norton is
known to cause many problems in Vista and they don’t always appear
immediately.
Download and run the Norton Removal Tool.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

It's called "360" because Symantec's goal is complete ownership of your
computer, and with even less communication about what it's trying to do or
ways to configure it than ever before (which would only interfere with its
goal.) That, along with Symantec's famous technical support, makes Norton
360 a disaster that I would only install on Granny's computer if she was
going to disinherit me.

-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

tomduo said:
Norton Protection Center.

Bob said:
What firewall, anti-virus application or security suite is installed?
There
are some that cause problems which do not appear immediately.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to
so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375
http://dts-l.net/goodpost.htm
http://oakroadsystems.com/genl/unice.htm

Ed said:
Several programs I have stop working after a few minutes I get the
following
message "Program_name has stopped working. Windows can check online for
a
solution to the problem". Two programs I have I get that message as
soon
as
I start the program. I found an available update that addresses this
problem,
but when I try to install the update, I get a message that this update
does
not apply to my computer.
Suggestions? thanks
Ed
Click to expand...
Click to expand...
Click to expand...
 
i understand that, but I have had norton for years and all these programs
have worked. I did not have any problems until I bought a laptop with vista
on it.

do you think that norton is the issue? Even if the problems did appear until
vista? If so I will give it a try and remove Norton/. Just don't want to
remove something I paid for id I don't have to?

As I said earlier, I did find an update on Microsoft update windows beta 2.
but it said that update didn't apply to my system.

Thanks
Ed
Bob said:
Norton is likely causing your problem.

Replace Norton with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and Windows
Defender. Disabling Norton is not enough. You need to completely uninstall
it. If it doesn't solve the problem, get rid of Norton anyway. Norton is
known to cause many problems in Vista and they don’t always appear
immediately.
Download and run the Norton Removal Tool.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

It's called "360" because Symantec's goal is complete ownership of your
computer, and with even less communication about what it's trying to do or
ways to configure it than ever before (which would only interfere with its
goal.) That, along with Symantec's famous technical support, makes Norton
360 a disaster that I would only install on Granny's computer if she was
going to disinherit me.

-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

tomduo said:
Norton Protection Center.

Bob said:
What firewall, anti-virus application or security suite is installed?
There
are some that cause problems which do not appear immediately.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to
so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375
http://dts-l.net/goodpost.htm
http://oakroadsystems.com/genl/unice.htm

Several programs I have stop working after a few minutes I get the
following
message "Program_name has stopped working. Windows can check online for
a
solution to the problem". Two programs I have I get that message as
soon
as
I start the program. I found an available update that addresses this
problem,
but when I try to install the update, I get a message that this update
does
not apply to my computer.
Suggestions? thanks
Ed
Click to expand...
Click to expand...
Click to expand...
 
Okay, I went ahead and uninstalled norton, and have the same results.
"program has stopped working and windows is looking for a solution". Any
other suggestions?

Thanks
Ed



Ed said:
i understand that, but I have had norton for years and all these programs
have worked. I did not have any problems until I bought a laptop with vista
on it.

do you think that norton is the issue? Even if the problems did appear until
vista? If so I will give it a try and remove Norton/. Just don't want to
remove something I paid for id I don't have to?

As I said earlier, I did find an update on Microsoft update windows beta 2.
but it said that update didn't apply to my system.

Thanks
Ed
Bob said:
Norton is likely causing your problem.

Replace Norton with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and Windows
Defender. Disabling Norton is not enough. You need to completely uninstall
it. If it doesn't solve the problem, get rid of Norton anyway. Norton is
known to cause many problems in Vista and they don’t always appear
immediately.
Download and run the Norton Removal Tool.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

It's called "360" because Symantec's goal is complete ownership of your
computer, and with even less communication about what it's trying to do or
ways to configure it than ever before (which would only interfere with its
goal.) That, along with Symantec's famous technical support, makes Norton
360 a disaster that I would only install on Granny's computer if she was
going to disinherit me.

-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

tomduo said:
Norton Protection Center.

:

What firewall, anti-virus application or security suite is installed?
There
are some that cause problems which do not appear immediately.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to
so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375
http://dts-l.net/goodpost.htm
http://oakroadsystems.com/genl/unice.htm

Several programs I have stop working after a few minutes I get the
following
message "Program_name has stopped working. Windows can check online for
a
solution to the problem". Two programs I have I get that message as
soon
as
I start the program. I found an available update that addresses this
problem,
but when I try to install the update, I get a message that this update
does
not apply to my computer.
Suggestions? thanks
Ed
Click to expand...
Click to expand...
Click to expand...
 
Yes, Norton is likely causing your problem. If uninstalling it does not
solve your problem you can always reinstall it, however it's just a matter
of time before Norton causes a problem.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

Ed said:
i understand that, but I have had norton for years and all these programs
have worked. I did not have any problems until I bought a laptop with
vista
on it.

do you think that norton is the issue? Even if the problems did appear
until
vista? If so I will give it a try and remove Norton/. Just don't want to
remove something I paid for id I don't have to?

As I said earlier, I did find an update on Microsoft update windows beta
2.
but it said that update didn't apply to my system.

Thanks
Ed
Bob said:
Norton is likely causing your problem.

Replace Norton with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
Windows
Defender. Disabling Norton is not enough. You need to completely
uninstall
it. If it doesn't solve the problem, get rid of Norton anyway. Norton is
known to cause many problems in Vista and they don’t always appear
immediately.
Download and run the Norton Removal Tool.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

It's called "360" because Symantec's goal is complete ownership of your
computer, and with even less communication about what it's trying to do
or
ways to configure it than ever before (which would only interfere with
its
goal.) That, along with Symantec's famous technical support, makes Norton
360 a disaster that I would only install on Granny's computer if she was
going to disinherit me.

-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to
so
that others may learn and benefit from the issue]

tomduo said:
Norton Protection Center.

:

What firewall, anti-virus application or security suite is installed?
There
are some that cause problems which do not appear immediately.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying
to
so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375
http://dts-l.net/goodpost.htm
http://oakroadsystems.com/genl/unice.htm

Several programs I have stop working after a few minutes I get the
following
message "Program_name has stopped working. Windows can check online
for
a
solution to the problem". Two programs I have I get that message as
soon
as
I start the program. I found an available update that addresses this
problem,
but when I try to install the update, I get a message that this
update
does
not apply to my computer.
Suggestions? thanks
Ed
Click to expand...
Click to expand...
Click to expand...
 
Assuming you restarted your computer after uninstalling Norton.
Search your registry for "Symantec". If you find anything delete it. Backup
your registry first.

What do you learn when viewing "Problem Reports and Solutions"?

What programs are you having a problem with?
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

Ed said:
Okay, I went ahead and uninstalled norton, and have the same results.
"program has stopped working and windows is looking for a solution". Any
other suggestions?

Thanks
Ed



Ed said:
i understand that, but I have had norton for years and all these programs
have worked. I did not have any problems until I bought a laptop with
vista
on it.

do you think that norton is the issue? Even if the problems did appear
until
vista? If so I will give it a try and remove Norton/. Just don't want to
remove something I paid for id I don't have to?

As I said earlier, I did find an update on Microsoft update windows beta
2.
but it said that update didn't apply to my system.

Thanks
Ed
Bob said:
Norton is likely causing your problem.

Replace Norton with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
Windows
Defender. Disabling Norton is not enough. You need to completely
uninstall
it. If it doesn't solve the problem, get rid of Norton anyway. Norton
is
known to cause many problems in Vista and they don’t always appear
immediately.
Download and run the Norton Removal Tool.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

It's called "360" because Symantec's goal is complete ownership of your
computer, and with even less communication about what it's trying to do
or
ways to configure it than ever before (which would only interfere with
its
goal.) That, along with Symantec's famous technical support, makes
Norton
360 a disaster that I would only install on Granny's computer if she
was
going to disinherit me.

-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying
to so
that others may learn and benefit from the issue]

Norton Protection Center.

:

What firewall, anti-virus application or security suite is
installed?
There
are some that cause problems which do not appear immediately.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are
replying to
so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375
http://dts-l.net/goodpost.htm
http://oakroadsystems.com/genl/unice.htm

Several programs I have stop working after a few minutes I get the
following
message "Program_name has stopped working. Windows can check
online for
a
solution to the problem". Two programs I have I get that message
as
soon
as
I start the program. I found an available update that addresses
this
problem,
but when I try to install the update, I get a message that this
update
does
not apply to my computer.
Suggestions? thanks
Ed
Click to expand...
Click to expand...
Click to expand...
 
Well, I don't know what to say. My PC and my laptop all have the exact same
programs running on them. The only variable is the PC has XP Pro and the
laptop has Vista Ultimate.

The programs that stop working on my laptop work fine on my pc. but thanks
for the help

Thanks
Ed

Bob said:
Yes, Norton is likely causing your problem. If uninstalling it does not
solve your problem you can always reinstall it, however it's just a matter
of time before Norton causes a problem.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

Ed said:
i understand that, but I have had norton for years and all these programs
have worked. I did not have any problems until I bought a laptop with
vista
on it.

do you think that norton is the issue? Even if the problems did appear
until
vista? If so I will give it a try and remove Norton/. Just don't want to
remove something I paid for id I don't have to?

As I said earlier, I did find an update on Microsoft update windows beta
2.
but it said that update didn't apply to my system.

Thanks
Ed
Bob said:
Norton is likely causing your problem.

Replace Norton with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
Windows
Defender. Disabling Norton is not enough. You need to completely
uninstall
it. If it doesn't solve the problem, get rid of Norton anyway. Norton is
known to cause many problems in Vista and they don’t always appear
immediately.
Download and run the Norton Removal Tool.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

It's called "360" because Symantec's goal is complete ownership of your
computer, and with even less communication about what it's trying to do
or
ways to configure it than ever before (which would only interfere with
its
goal.) That, along with Symantec's famous technical support, makes Norton
360 a disaster that I would only install on Granny's computer if she was
going to disinherit me.

-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to
so
that others may learn and benefit from the issue]

Norton Protection Center.

:

What firewall, anti-virus application or security suite is installed?
There
are some that cause problems which do not appear immediately.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying
to
so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375
http://dts-l.net/goodpost.htm
http://oakroadsystems.com/genl/unice.htm

Several programs I have stop working after a few minutes I get the
following
message "Program_name has stopped working. Windows can check online
for
a
solution to the problem". Two programs I have I get that message as
soon
as
I start the program. I found an available update that addresses this
problem,
but when I try to install the update, I get a message that this
update
does
not apply to my computer.
Suggestions? thanks
Ed
Click to expand...
Click to expand...
Click to expand...
 
That is why i specificaly asked about Vista in the original message. I
figured it had to do more with Vista than anything else. Still haven't found
a solution, although I have found lots of people posting messages about
programs not working.


Ed


Bob said:
A difference in the OS is a huge variable!

Ed said:
Well, I don't know what to say. My PC and my laptop all have the exact
same
programs running on them. The only variable is the PC has XP Pro and the
laptop has Vista Ultimate.

The programs that stop working on my laptop work fine on my pc. but thanks
for the help

Thanks
Ed

Bob said:
Yes, Norton is likely causing your problem. If uninstalling it does not
solve your problem you can always reinstall it, however it's just a
matter
of time before Norton causes a problem.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to
so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

i understand that, but I have had norton for years and all these
programs
have worked. I did not have any problems until I bought a laptop with
vista
on it.

do you think that norton is the issue? Even if the problems did appear
until
vista? If so I will give it a try and remove Norton/. Just don't want
to
remove something I paid for id I don't have to?

As I said earlier, I did find an update on Microsoft update windows
beta
2.
but it said that update didn't apply to my system.

Thanks
Ed
:

Norton is likely causing your problem.

Replace Norton with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
Windows
Defender. Disabling Norton is not enough. You need to completely
uninstall
it. If it doesn't solve the problem, get rid of Norton anyway. Norton
is
known to cause many problems in Vista and they don’t always appear
immediately.
Download and run the Norton Removal Tool.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

It's called "360" because Symantec's goal is complete ownership of
your
computer, and with even less communication about what it's trying to
do
or
ways to configure it than ever before (which would only interfere with
its
goal.) That, along with Symantec's famous technical support, makes
Norton
360 a disaster that I would only install on Granny's computer if she
was
going to disinherit me.

-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying
to
so
that others may learn and benefit from the issue]

Norton Protection Center.

:

What firewall, anti-virus application or security suite is
installed?
There
are some that cause problems which do not appear immediately.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are
replying
to
so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375
http://dts-l.net/goodpost.htm
http://oakroadsystems.com/genl/unice.htm

Several programs I have stop working after a few minutes I get
the
following
message "Program_name has stopped working. Windows can check
online
for
a
solution to the problem". Two programs I have I get that message
as
soon
as
I start the program. I found an available update that addresses
this
problem,
but when I try to install the update, I get a message that this
update
does
not apply to my computer.
Suggestions? thanks
Ed
Click to expand...
Click to expand...
Click to expand...
 
I tried the suggested solution. Your solution was to uninstall Nortom. As I
said in a reply to you, I did just that and as I said in my reply to you, it
did not work.

As for Problems and solutions, I got zero help. windows reports that there
are no solutions for the problems

As for the programs they are

AOL Software; CLCapSvc; CoPilot Routing Software; Download Accelerator;
Internet Explorer; Logitec Desktop messenger;microsoft office; microsift
office outlook; pando; SPCSCM MFC Application; The weather Channel
Interactive Consumer Application Software; Windows; Windows Defender Command;
Windows Explorer; Yahoo Messenger. Some have only 1 or 2 occurrances while
othere will not even load and everything in between. Between all of them
there were 271 problems reported to microsoft, and including thier own
software seems to have no solution.

As for the "mental masturbation", you jumped on the norton bandwagon as the
root cause of all evil. When I said that it did not appear that norton was
the problem, your response was to get rid of it any way, because sooner or
later ir will be a problem. That may or may not be the case, but it is not
the cause of the problem that I am currently experienceing.

That comment was also completely unwarranted.

but thanks anyway
Ed

Bob said:
For some unknown reason you refuse to try the suggested solution.

Neither have you answered these questions:
What do you learn when viewing "Problem Reports and Solutions"?

What programs are you having a problem with?

One begins to wonder if you are actually seeking a solution or merely
engaging in a bit of mental masturbation.

-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

Ed said:
That is why i specificaly asked about Vista in the original message. I
figured it had to do more with Vista than anything else. Still haven't
found
a solution, although I have found lots of people posting messages about
programs not working.


Ed


Bob said:
A difference in the OS is a huge variable!

Well, I don't know what to say. My PC and my laptop all have the exact
same
programs running on them. The only variable is the PC has XP Pro and
the
laptop has Vista Ultimate.

The programs that stop working on my laptop work fine on my pc. but
thanks
for the help

Thanks
Ed

:


Yes, Norton is likely causing your problem. If uninstalling it does
not
solve your problem you can always reinstall it, however it's just a
matter
of time before Norton causes a problem.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying
to
so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

i understand that, but I have had norton for years and all these
programs
have worked. I did not have any problems until I bought a laptop
with
vista
on it.

do you think that norton is the issue? Even if the problems did
appear
until
vista? If so I will give it a try and remove Norton/. Just don't
want
to
remove something I paid for id I don't have to?

As I said earlier, I did find an update on Microsoft update windows
beta
2.
but it said that update didn't apply to my system.

Thanks
Ed
:

Norton is likely causing your problem.

Replace Norton with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall
and
Windows
Defender. Disabling Norton is not enough. You need to completely
uninstall
it. If it doesn't solve the problem, get rid of Norton anyway.
Norton
is
known to cause many problems in Vista and they don’t always appear
immediately.
Download and run the Norton Removal Tool.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

It's called "360" because Symantec's goal is complete ownership of
your
computer, and with even less communication about what it's trying
to
do
or
ways to configure it than ever before (which would only interfere
with
its
goal.) That, along with Symantec's famous technical support, makes
Norton
360 a disaster that I would only install on Granny's computer if
she
was
going to disinherit me.

-------
*Report back, please*
[When responding to posts, please include the post(s) you are
replying
to
so
that others may learn and benefit from the issue]

Norton Protection Center.

:

What firewall, anti-virus application or security suite is
installed?
There
are some that cause problems which do not appear immediately.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are
replying
to
so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375
http://dts-l.net/goodpost.htm
http://oakroadsystems.com/genl/unice.htm

Several programs I have stop working after a few minutes I get
the
following
message "Program_name has stopped working. Windows can check
online
for
a
solution to the problem". Two programs I have I get that
message
as
soon
as
I start the program. I found an available update that
addresses
this
problem,
but when I try to install the update, I get a message that
this
update
does
not apply to my computer.
Suggestions? thanks
Ed
Click to expand...
Click to expand...
Click to expand...
 
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