program will not start

[Guest]

I am trying to run a new version of a software that we have been using for
several years (Tekla Structures or Xsteel).

In V10 the program would run with no problems over a remote desktop
connection.

Now in V11 of the program, it gets to 95% of starting the program and then
closes without warning as to why it has been shut down or terminated.

Any suggestions ???

 

[The One]

Does it run fine when loggin into console, not remote?

 

[Guest]

Yes, there is no problem running from the local console.