program not responding

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

when i go to log off or shut down the computer the message pops up. this
program not responding. to return to windows click cancel. if i dont push end
now i can not do anything with it. pushing end now does do what i want but
this a new thing and i dont think it's suppose to if any one knows about this
please reply thank you.
 
when i go to log off or shut down the computer the message pops up.
this program not responding. to return to windows click cancel. if i
dont push end now i can not do anything with it. pushing end now does
do what i want but this a new thing and i dont think it's suppose to
if any one knows about this please reply thank you.
Click to expand...


Stephanie

Can you tell us the name of the program, it will be in the title bar of
the dialog.

There are a few that are famous for doing this, Norton's ccApp.exe
being one of them.
 
Jeff Gaines said:
Stephanie

Can you tell us the name of the program, it will be in the title bar of
the dialog.

There are a few that are famous for doing this, Norton's ccApp.exe
being one of them.
Click to expand...
it says apkpliil.exe not responding.
 
it says apkpliil.exe not responding.
Click to expand...


I Googled for that without success, can you confirm the spelling?

Have you installed a new program recently which has a name anything
like this?

Have you run a virus check (with up to date definitions) and something
like AdAware (http://www.lavasoftusa.com/software/adaware/) and SpyBot
Search and Destroy (http://www.safer-networking.org/en/index.html) just
in case it's malware?

Somebody else in the group may recognise the name, let's see.
 
stephanie said:
it says apkpliil.exe not responding.
Click to expand...


apkpliil.exe does not appear to be a Microsoft file.
Run an up to date anti-virus.
Then eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Before you try to remove spyware using any of these programs ,
download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://www.spywareinfo.com/forums/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
 
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