Program hangs

  • Thread starter Thread starter Dave Patrick
  • Start date Start date
I have an accounting program that I haven't used for several months. It is
designed for Windows 2000, but when I execute the program, it freezes
without opening. I tried uninstalling the program, but when I went to
re-install the program, the computer froze.

I booted up in the Safe mode, and I was able to install the program from a
CD, and I was able to execute it, as normal. But, when I booted up again
normally, I still was not able to access the program. There is something
that my computer doesn't like about this piece of software.

Other than the occasional Windows Updates that have occurred since I last
used the program, the only other system change was the addition of an HP
All-in-One printer.

Might someone have some thoughts as to what is causing program this hang?

Thanks in advance.

Regards,

Gordon Biggar
Houston, Texas
 
This is all pretty vague but these may help.

How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/default.aspx?kbid=292175

What an In-Place Windows 2000 Upgrade Changes and What It Does Not Change
http://support.microsoft.com/default.aspx?kbid=306952

Be sure to apply these to your repair install before connecting to any
network. Internet included. (sasser, msblast)
http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE
http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx
http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx

Then

Rollup 1 for Microsoft Windows 2000 Service Pack 4
http://www.microsoft.com/downloads/...CF-8850-4531-B52B-BF28B324C662&displaylang=en



--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
 
I believe that it has been acquired by another company. Regardless, I now
have a second software program (another vendor) that is doing the same
thing. That's why I thought that this might be a system-related problem.


Dave Patrick said:
You'll probably have better luck contacting the application developer.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


Gordon Biggar said:
I have an accounting program that I haven't used for several months. It is
designed for Windows 2000, but when I execute the program, it freezes
without opening. I tried uninstalling the program, but when I went to
re-install the program, the computer froze.

I booted up in the Safe mode, and I was able to install the program from a
CD, and I was able to execute it, as normal. But, when I booted up again
normally, I still was not able to access the program. There is something
that my computer doesn't like about this piece of software.

Other than the occasional Windows Updates that have occurred since I last
used the program, the only other system change was the addition of an HP
All-in-One printer.

Might someone have some thoughts as to what is causing program this hang?

Thanks in advance.

Regards,

Gordon Biggar
Houston, Texas
Click to expand...
Click to expand...
 
Thanks for your prompt attention to my problem.

If booting up in the Safe mode didn't mess up the placement of the desktop
icons so, I'd almost be tempted to follow that route when running these two
programs!

GGB


Dave Patrick said:
This is all pretty vague but these may help.

How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/default.aspx?kbid=292175

What an In-Place Windows 2000 Upgrade Changes and What It Does Not Change
http://support.microsoft.com/default.aspx?kbid=306952

Be sure to apply these to your repair install before connecting to any
network. Internet included. (sasser, msblast)
http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE
http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx
http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx

Then

Rollup 1 for Microsoft Windows 2000 Service Pack 4
http://www.microsoft.com/downloads/...CF-8850-4531-B52B-BF28B324C662&displaylang=en



--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


G.G. Biggar said:
I believe that it has been acquired by another company. Regardless, I now
have a second software program (another vendor) that is doing the same
thing. That's why I thought that this might be a system-related
Click to expand...
problem.
Click to expand...
 
Now, if that isn't the neatest darn thing! I should have more computer
problems in order to uncover fixes like the one you pointed out. My thanks
for your taking the time to pass such info along.

Regards --

Gordon
 
You're welcome. I got it from someone here in the first place .... best
thing since sliced bread.
 
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