Program error Excel.exe has generated errors

  • Thread starter Thread starter Adam Goldrick
  • Start date Start date
A

Adam Goldrick

Just opening an excel workbook and get the following error
DrWatson log below.



Microsoft (R) Windows 2000 (TM) Version 5.00 DrWtsn32
Copyright (C) 1985-1999 Microsoft Corp. All rights
reserved.



Application exception occurred:
App: (pid=1244)
When: 9/9/2003 @ 11:11:59.031
Exception number: c0000005 (access violation)

*----> System Information <----*
Computer Name: I
User Name: adam
Number of Processors: 1
Processor Type: x86 Family 15 Model 2 Stepping 4
Windows 2000 Version: 5.0
Current Build: 2195
Service Pack: 3
Current Type: Uniprocessor Free
Registered Organization:
Registered Owner:

*----> Task List <----*
0 Idle.exe
8 System.exe
148 SMSS.exe
172 CSRSS.exe
192 WINLOGON.exe
220 SERVICES.exe
232 LSASS.exe
412 SVCHOST.exe
444 spoolsv.exe
552 DWRCS.exe
564 SVCHOST.exe
668 ntrtscan.exe
756 regsvc.exe
768 LOCATOR.exe
784 mstask.exe
836 tmlisten.exe
880 WinMgmt.exe
900 WinVNC.exe
916 MsPMSPSv.exe
928 SVCHOST.exe
1144 PccNTMon.exe
1128 explorer.exe
1096 EM_EXEC.exe
604 PROMon.exe
1212 igfxtray.exe
1232 hkcmd.exe
1268 OSA9.exe
1224 MSOFFICE.exe
964 IEXPLORE.exe
640 OUTLOOK.exe
1356 MAPISP32.exe
504 IEXPLORE.exe
616 RMSProd.exe
684 MSACCESS.exe
1244 EXCEL.exe
1456 DRWTSN32.exe
0 _Total.exe

(30000000 - 306D7000)
(77F80000 - 77FFB000)
(77DB0000 - 77E0B000)
(77E80000 - 77F31000)
(77D30000 - 77D9E000)
(77F40000 - 77F79000)
(77E10000 - 77E6F000)
(308C0000 - 30E1C000)
(77A50000 - 77B3C000)
(775A0000 - 77625000)
(779B0000 - 77A4B000)
(78000000 - 78046000)
(10000000 - 10008000)
(770F0000 - 772ED000)
(782F0000 - 78534000)
(70BD0000 - 70C34000)
(71780000 - 7180A000)
(77840000 - 7787D000)
(770C0000 - 770E3000)
(65000000 - 65263000)
(65300000 - 65327000)

State Dump for Thread Id 0x20c

eax=00000000 ebx=00000000 ecx=01432644 edx=00129a98
esi=00129c50 edi=001299e8
eip=00000000 esp=001299c8 ebp=00129ac8 iopl=0 nv
up ei ng nz ac pe cy
cs=001b ss=0023 ds=0023 es=0023 fs=0038
gs=0000 efl=00000293


function: <nosymbols>
FAULT ->00000000 ???
00000001 ???
00000002 ???
00000003 ???

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4
Function Name
001299C4 300CB405 001299E8 00129A8C FFFFFFFF 30691920 !
<nosymbols>
00129AC8 30034A1C FFFFFFFF 30691920 00000041 00000000 !
Ordinal44
0001A110 00000000 00000000 00000000 00000000 00000000 !
Ordinal44

*----> Raw Stack Dump <----*
001299c8 05 b4 0c 30 e8 99 12 00 - 8c 9a 12 00 ff ff ff
ff ...0............
001299d8 20 19 69 30 de 8a 6d 05 - c0 c3 e9 77 58 9a 12
00 .i0..m....wX...
001299e8 38 9c 12 00 44 9c 12 00 - 50 9c 12 00 20 3b 25
0d 8...D...P... ;%.
001299f8 00 00 00 00 18 00 00 00 - 00 00 00 00 3c 9a 12
00 ............<...
00129a08 40 00 00 00 00 00 00 00 - 20 9a 12 00 00 00 00
00 @....... .......
00129a18 00 00 00 00 00 00 00 00 - 0c 00 00 00 02 00 00
00 ................
00129a28 01 01 00 00 00 00 00 00 - 00 00 00 00 00 00 00
00 ................
00129a38 02 00 00 00 60 00 1a 02 - d0 21 13 00 ff fe ff
fb ....`....!......
00129a48 00 00 00 00 10 a1 01 00 - 78 9c 12 00 80 9c 12
00 ........x.......
00129a58 d8 00 00 30 4c 9a 12 00 - ff ff fd 7f b0 ff 12
00 ...0L...........
00129a68 95 2b f8 77 e0 50 f8 77 - ff ff ff ff 20 9c 12
00 .+.w.P.w.... ...
00129a78 6a 50 f8 77 00 00 00 30 - fc e5 e9 77 00 00 00
30 jP.w...0...w...0
00129a88 02 00 00 00 2a 00 00 00 - 00 00 00 00 00 01 00
00 ....*...........
00129a98 c8 9a 12 00 e4 2a 85 04 - 00 00 00 00 bb 2f 3d
50 .....*......./=P
00129aa8 d8 99 12 00 5c 28 18 30 - 01 00 00 00 77 50 8b
00 ....\(.0....wP..
00129ab8 00 00 00 00 24 9e 12 00 - 38 9c 12 00 50 9c 12
00 ....$...8...P...
00129ac8 10 a1 01 00 1c 4a 03 30 - ff ff ff ff 20 19 69
30 .....J.0.... .i0
00129ad8 41 00 00 00 00 00 00 00 - 00 00 00 00 ac 8a 6d
05 A.............m.
00129ae8 26 4f d6 30 00 00 00 00 - 28 9c 12 00 01 00 00
00 &O.0....(.......
00129af8 8b 02 00 00 03 03 01 00 - c9 10 00 00 ff 34 00
00 .............4..

State Dump for Thread Id 0x62c

eax=0000017c ebx=0013fcc8 ecx=001411e0 edx=00000000
esi=001411e0 edi=00000100
eip=77f83bb8 esp=0131fe28 ebp=0131ff74 iopl=0 nv
up ei pl nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038
gs=0000 efl=00000206


function: NtReplyWaitReceivePortEx
77f83bad b8ac000000 mov eax,0xac
77f83bb2 8d542404 lea edx,
[esp+0x4] ss:01d9d3fb=????????
77f83bb6 cd2e int 2e
77f83bb8 c21400 ret 0x14

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4
Function Name
0131FF74 77D56D5E 77D39A00 001411E0 40140CC8 00000070
ntdll!NtReplyWaitReceivePortEx
0131FFA8 77D41C6D 00141188 0131FFEC 77E8B2D8 0013FCC8
rpcrt4!TowerConstruct
0131FFB4 77E8B2D8 0013FCC8 40140CC8 00000070 0013FCC8
rpcrt4!I_RpcServerInqTransportType
0131FFEC 00000000 00000000 00000000 00000000 00000000
kernel32!lstrcmpiW

State Dump for Thread Id 0x69c

eax=77ab464e ebx=00000102 ecx=00140020 edx=00000000
esi=77f8318c edi=0141ff74
eip=77f83197 esp=0141ff60 ebp=0141ff7c iopl=0 nv
up ei pl nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038
gs=0000 efl=00000206


function: NtDelayExecution
77f8318c b832000000 mov eax,0x32
77f83191 8d542404 lea edx,
[esp+0x4] ss:01e9d533=????????
77f83195 cd2e int 2e
77f83197 c20800 ret 0x8

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4
Function Name
0141FF7C 77EA9D5F 0000EA60 00000000 77AB862F 0000EA60
ntdll!NtDelayExecution
00007530 00000000 00000000 00000000 00000000 00000000
kernel32!Sleep

*----> Raw Stack Dump <----*
0141ff60 94 9d ea 77 00 00 00 00 - 74 ff 41 01 c4 9a ea
77 ...w....t.A....w
0141ff70 f0 37 14 00 00 ba 3c dc - ff ff ff ff 30 75 00
00 .7....<.....0u..
0141ff80 5f 9d ea 77 60 ea 00 00 - 00 00 00 00 2f 86 ab
77 _..w`......./..w
0141ff90 60 ea 00 00 10 47 ab 77 - 00 00 00 00 00 00 a5
77 `....G.w.......w
0141ffa0 f0 37 14 00 ec ff 41 01 - f0 37 14 00 68 46 ab
77 .7....A..7..hF.w
0141ffb0 d8 7a a6 77 c3 7a a6 77 - d8 b2 e8 77 f0 37 14
00 .z.w.z.w...w.7..
0141ffc0 d8 7a a6 77 c3 7a a6 77 - f0 37 14 00 00 c0 fd
7f .z.w.z.w.7......
0141ffd0 20 00 14 00 c0 ff 41 01 - 20 00 14 00 ff ff ff
ff .....A. .......
0141ffe0 6c 13 ed 77 98 2a e8 77 - 00 00 00 00 00 00 00
00 l..w.*.w........
0141fff0 00 00 00 00 4e 46 ab 77 - f0 37 14 00 00 00 00
00 ....NF.w.7......
01420000 c8 00 00 00 00 01 00 00 - ff ee ff ee 02 10 00
00 ................
01420010 00 00 00 00 00 fe 00 00 - 00 00 10 00 00 20 00
00 ............. ..
01420020 00 02 00 00 00 20 00 00 - 6b 02 00 00 ff ef fd
7f ..... ..k.......
01420030 05 00 08 06 00 00 00 00 - 00 00 00 00 00 00 00
00 ................
01420040 00 00 00 00 98 05 42 01 - 0f 00 00 00 f8 ff ff
ff ......B.........
01420050 50 00 42 01 50 00 42 01 - 40 06 42 01 00 00 00
00 [email protected].....
01420060 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00
00 ................
01420070 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00
00 ................
01420080 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00
00 ................
01420090 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00
00 ................
 
Try the following Article on Microsoft's web site. It has
served me well in the past.

http://support.microsoft.com/default.aspx?scid=kb;en-
us;Q280504

Good Luck!

T.
-----Original Message-----
I have been fighting the same problem. I've tried
everything short of reformatting and starting with a clean
install.
My problem only happens when I try to open a shared and
password protected workbook. Other files open fine. Many
other users in exact same configuration access the shared
file without any problems...
Can't wait to see if anyone posts some helpful info...

les
-----Original Message-----
Just opening an excel workbook and get the following error
DrWatson log below.



Microsoft (R) Windows 2000 (TM) Version 5.00 DrWtsn32
Copyright (C) 1985-1999 Microsoft Corp. All rights
reserved.



Application exception occurred:
App: (pid=1244)
When: 9/9/2003 @ 11:11:59.031
Exception number: c0000005 (access violation)

*----> System Information <----*
Computer Name: I
User Name: adam
Number of Processors: 1
Processor Type: x86 Family 15 Model 2 Stepping 4
Windows 2000 Version: 5.0
Current Build: 2195
Service Pack: 3
Current Type: Uniprocessor Free
Registered Organization:
Registered Owner:

*----> Task List <----*
0 Idle.exe
8 System.exe
148 SMSS.exe
172 CSRSS.exe
192 WINLOGON.exe
220 SERVICES.exe
232 LSASS.exe
412 SVCHOST.exe
444 spoolsv.exe
552 DWRCS.exe
564 SVCHOST.exe
668 ntrtscan.exe
756 regsvc.exe
768 LOCATOR.exe
784 mstask.exe
836 tmlisten.exe
880 WinMgmt.exe
900 WinVNC.exe
916 MsPMSPSv.exe
928 SVCHOST.exe
1144 PccNTMon.exe
1128 explorer.exe
1096 EM_EXEC.exe
604 PROMon.exe
1212 igfxtray.exe
1232 hkcmd.exe
1268 OSA9.exe
1224 MSOFFICE.exe
964 IEXPLORE.exe
640 OUTLOOK.exe
1356 MAPISP32.exe
504 IEXPLORE.exe
616 RMSProd.exe
684 MSACCESS.exe
1244 EXCEL.exe
1456 DRWTSN32.exe
0 _Total.exe

(30000000 - 306D7000)
(77F80000 - 77FFB000)
(77DB0000 - 77E0B000)
(77E80000 - 77F31000)
(77D30000 - 77D9E000)
(77F40000 - 77F79000)
(77E10000 - 77E6F000)
(308C0000 - 30E1C000)
(77A50000 - 77B3C000)
(775A0000 - 77625000)
(779B0000 - 77A4B000)
(78000000 - 78046000)
(10000000 - 10008000)
(770F0000 - 772ED000)
(782F0000 - 78534000)
(70BD0000 - 70C34000)
(71780000 - 7180A000)
(77840000 - 7787D000)
(770C0000 - 770E3000)
(65000000 - 65263000)
(65300000 - 65327000)

State Dump for Thread Id 0x20c

eax=00000000 ebx=00000000 ecx=01432644 edx=00129a98
esi=00129c50 edi=001299e8
eip=00000000 esp=001299c8 ebp=00129ac8 iopl=0 nv
up ei ng nz ac pe cy
cs=001b ss=0023 ds=0023 es=0023 fs=0038
gs=0000 efl=00000293


function: <nosymbols>
FAULT ->00000000 ???
00000001 ???
00000002 ???
00000003 ???

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4
Function Name
001299C4 300CB405 001299E8 00129A8C FFFFFFFF 30691920 !
<nosymbols>
00129AC8 30034A1C FFFFFFFF 30691920 00000041 00000000 !
Ordinal44
0001A110 00000000 00000000 00000000 00000000 00000000 !
Ordinal44

*----> Raw Stack Dump <----*
001299c8 05 b4 0c 30 e8 99 12 00 - 8c 9a 12 00 ff ff ff
ff ...0............
001299d8 20 19 69 30 de 8a 6d 05 - c0 c3 e9 77 58 9a 12
00 .i0..m....wX...
001299e8 38 9c 12 00 44 9c 12 00 - 50 9c 12 00 20 3b 25
0d 8...D...P... ;%.
001299f8 00 00 00 00 18 00 00 00 - 00 00 00 00 3c 9a 12
00 ............<...
00129a08 40 00 00 00 00 00 00 00 - 20 9a 12 00 00 00 00
00 @....... .......
00129a18 00 00 00 00 00 00 00 00 - 0c 00 00 00 02 00 00
00 ................
00129a28 01 01 00 00 00 00 00 00 - 00 00 00 00 00 00 00
00 ................
00129a38 02 00 00 00 60 00 1a 02 - d0 21 13 00 ff fe ff
fb ....`....!......
00129a48 00 00 00 00 10 a1 01 00 - 78 9c 12 00 80 9c 12
00 ........x.......
00129a58 d8 00 00 30 4c 9a 12 00 - ff ff fd 7f b0 ff 12
00 ...0L...........
00129a68 95 2b f8 77 e0 50 f8 77 - ff ff ff ff 20 9c 12
00 .+.w.P.w.... ...
00129a78 6a 50 f8 77 00 00 00 30 - fc e5 e9 77 00 00 00
30 jP.w...0...w...0
00129a88 02 00 00 00 2a 00 00 00 - 00 00 00 00 00 01 00
00 ....*...........
00129a98 c8 9a 12 00 e4 2a 85 04 - 00 00 00 00 bb 2f 3d
50 .....*......./=P
00129aa8 d8 99 12 00 5c 28 18 30 - 01 00 00 00 77 50 8b
00 ....\(.0....wP..
00129ab8 00 00 00 00 24 9e 12 00 - 38 9c 12 00 50 9c 12
00 ....$...8...P...
00129ac8 10 a1 01 00 1c 4a 03 30 - ff ff ff ff 20 19 69
30 .....J.0.... .i0
00129ad8 41 00 00 00 00 00 00 00 - 00 00 00 00 ac 8a 6d
05 A.............m.
00129ae8 26 4f d6 30 00 00 00 00 - 28 9c 12 00 01 00 00
00 &O.0....(.......
00129af8 8b 02 00 00 03 03 01 00 - c9 10 00 00 ff 34 00
00 .............4..

State Dump for Thread Id 0x62c

eax=0000017c ebx=0013fcc8 ecx=001411e0 edx=00000000
esi=001411e0 edi=00000100
eip=77f83bb8 esp=0131fe28 ebp=0131ff74 iopl=0 nv
up ei pl nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038
gs=0000 efl=00000206


function: NtReplyWaitReceivePortEx
77f83bad b8ac000000 mov eax,0xac
77f83bb2 8d542404 lea edx,
[esp+0x4] ss:01d9d3fb=????????
77f83bb6 cd2e int 2e
77f83bb8 c21400 ret 0x14

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4
Function Name
0131FF74 77D56D5E 77D39A00 001411E0 40140CC8 00000070
ntdll!NtReplyWaitReceivePortEx
0131FFA8 77D41C6D 00141188 0131FFEC 77E8B2D8 0013FCC8
rpcrt4!TowerConstruct
0131FFB4 77E8B2D8 0013FCC8 40140CC8 00000070 0013FCC8
rpcrt4!I_RpcServerInqTransportType
0131FFEC 00000000 00000000 00000000 00000000 00000000
kernel32!lstrcmpiW

State Dump for Thread Id 0x69c

eax=77ab464e ebx=00000102 ecx=00140020 edx=00000000
esi=77f8318c edi=0141ff74
eip=77f83197 esp=0141ff60 ebp=0141ff7c iopl=0 nv
up ei pl nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038
gs=0000 efl=00000206


function: NtDelayExecution
77f8318c b832000000 mov eax,0x32
77f83191 8d542404 lea edx,
[esp+0x4] ss:01e9d533=????????
77f83195 cd2e int 2e
77f83197 c20800 ret 0x8

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4
Function Name
0141FF7C 77EA9D5F 0000EA60 00000000 77AB862F 0000EA60
ntdll!NtDelayExecution
00007530 00000000 00000000 00000000 00000000 00000000
kernel32!Sleep

*----> Raw Stack Dump <----*
0141ff60 94 9d ea 77 00 00 00 00 - 74 ff 41 01 c4 9a ea
77 ...w....t.A....w
0141ff70 f0 37 14 00 00 ba 3c dc - ff ff ff ff 30 75 00
00 .7....<.....0u..
0141ff80 5f 9d ea 77 60 ea 00 00 - 00 00 00 00 2f 86 ab
77 _..w`......./..w
0141ff90 60 ea 00 00 10 47 ab 77 - 00 00 00 00 00 00 a5
77 `....G.w.......w
0141ffa0 f0 37 14 00 ec ff 41 01 - f0 37 14 00 68 46 ab
77 .7....A..7..hF.w
0141ffb0 d8 7a a6 77 c3 7a a6 77 - d8 b2 e8 77 f0 37 14
00 .z.w.z.w...w.7..
0141ffc0 d8 7a a6 77 c3 7a a6 77 - f0 37 14 00 00 c0 fd
7f .z.w.z.w.7......
0141ffd0 20 00 14 00 c0 ff 41 01 - 20 00 14 00 ff ff ff
ff .....A. .......
0141ffe0 6c 13 ed 77 98 2a e8 77 - 00 00 00 00 00 00 00
00 l..w.*.w........
0141fff0 00 00 00 00 4e 46 ab 77 - f0 37 14 00 00 00 00
00 ....NF.w.7......
01420000 c8 00 00 00 00 01 00 00 - ff ee ff ee 02 10 00
00 ................
01420010 00 00 00 00 00 fe 00 00 - 00 00 10 00 00 20 00
00 ............. ..
01420020 00 02 00 00 00 20 00 00 - 6b 02 00 00 ff ef fd
7f ..... ..k.......
01420030 05 00 08 06 00 00 00 00 - 00 00 00 00 00 00 00
00 ................
01420040 00 00 00 00 98 05 42 01 - 0f 00 00 00 f8 ff ff
ff ......B.........
01420050 50 00 42 01 50 00 42 01 - 40 06 42 01 00 00 00
00 [email protected].....
01420060 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00
00 ................
01420070 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00
00 ................
01420080 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00
00 ................
01420090 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00
00 ................



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