Program connection issue

  • Thread starter Thread starter Pat
  • Start date Start date
P

Pat

Hi,
Would anyone know why my Norton Antivirus program will not connect to
receive liveupdates?
My subscription is up-to-date. It has stopped working once I switched from
dial-up to broadband.
I am using WindowsXP

The version I am using is 2003 and Symantec do not support earlier than 2004


Initializing...
Connecting to liveupdate.symantecliveupdate.com...
Unable to connect to host
LU1841: LiveUpdate could not connect to your Internet Service Provider.
Verify your dial-up information is correct.
LiveUpdate session is complete.

Hope someone can point me in the right direction.
Thanks
Pat
 
Hi,
Would anyone know why my Norton Antivirus program will not connect to
receive liveupdates?
My subscription is up-to-date. It has stopped working once I switched from
dial-up to broadband.
I am using WindowsXP

The version I am using is 2003 and Symantec do not support earlier than 2004


Initializing...
Connecting to liveupdate.symantecliveupdate.com...
Unable to connect to host
LU1841: LiveUpdate could not connect to your Internet Service Provider.
Verify your dial-up information is correct.
LiveUpdate session is complete.

Hope someone can point me in the right direction.
Thanks
Pat
Click to expand...


I suspect the program set a pointer to dialup access for
it's update. I'd try uninstalling it and reinstalling if
the user manual/help-file doesn't reveal any other
alternative.
 
Pat:
Would anyone know why my Norton Antivirus program will not connect to
receive liveupdates? My subscription is up-to-date. It has stopped
working once I switched from dial-up to broadband.
Click to expand...

Sorry, I don't have the answer at hand but if you do try uninstalling and
reinstalling, you might want to use the uninstaller from Symantec which is
supposed to prevent 2003 screwing up your DHCP process when you uninstall
it. Unfortunately, I didn't know about the uninstaller until after I
solved the problem.
http://support.microsoft.com/default.aspx?scid=kb;en-us;812335
ftp://ftp.symantec.com/misc/consumer/Rnav2003.exe

FYI, I just switched from Norton 2003 to PC-cillin 2005 and I didn't
realize how big an overhead Norton is. My system became noticeably
quicker after the switch.
 
Pat:

Sorry, I don't have the answer at hand but if you do try uninstalling and
reinstalling, you might want to use the uninstaller from Symantec which is
supposed to prevent 2003 screwing up your DHCP process when you uninstall
it. Unfortunately, I didn't know about the uninstaller until after I
solved the problem.
http://support.microsoft.com/default.aspx?scid=kb;en-us;812335
ftp://ftp.symantec.com/misc/consumer/Rnav2003.exe

FYI, I just switched from Norton 2003 to PC-cillin 2005 and I didn't
realize how big an overhead Norton is. My system became noticeably
quicker after the switch.
Click to expand...


Not sure if I want to know, but - WTH is Norton AV doing
setting DHCP dependency? I suppose they had some logic that
decided a system shouldn't be online if THEY'RE not
protecting it? Seems more like a virus than an antivirus.
 
Mac said:
Pat:



Sorry, I don't have the answer at hand but if you do try uninstalling and
reinstalling, you might want to use the uninstaller from Symantec which is
supposed to prevent 2003 screwing up your DHCP process when you uninstall
it. Unfortunately, I didn't know about the uninstaller until after I
solved the problem.
http://support.microsoft.com/default.aspx?scid=kb;en-us;812335
ftp://ftp.symantec.com/misc/consumer/Rnav2003.exe

FYI, I just switched from Norton 2003 to PC-cillin 2005 and I didn't
realize how big an overhead Norton is. My system became noticeably
quicker after the switch.
Click to expand...

Why should you care? Doesn't your PC exist solely to support Norton AV?
 
Grinder:
Why should you care? Doesn't your PC exist solely to support Norton AV?
Click to expand...

Sorry, the ...
[ ] humor
[ ] irony
[ ] contempt
[ ] flame
[ ] other
escaped me.
 
Mac said:
Grinder:

Why should you care? Doesn't your PC exist solely to support Norton AV?
Click to expand...


Sorry, the ...
[ ] humor
[ ] irony
[ ] contempt
[ ] flame
[ ] other
escaped me.
Click to expand...

I guess that would be contempt, with an attempted side of humor. Norton
AV's processor/system load is so aggressive that I often wonder if
they hope to block out viruses by denying them clock cycles.

Perhaps they've improved, but when I managed a small group (10-20 PCs,)
I more often saw AV causing a problem then preventing an infection.

/rant off
 
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