B
Benjamin Wright
Greetings,
Several of our computer labs run machines that use the same OS image and are
showing the same symptoms. We're seeing a widespread error preventing the
standard "labuser" local user profile from loading because "you do not have
permission or a file is in use". We've done some research on this (locally
and on the web), and it seems that the "System" process is locking the
"ntuser.dat" file (local user's registry) which prevents the profile from
loading.
Unfortunately we've not had any luck tracking down what might be locking the
file (there is a considerable amount of software installed on these machines,
and several items that load on startup). We've installed the "User Profile
Hive Cleanup" service with no luck. We are systematically disabling any third
party service that might lock ntuser.dat as we try to narrow things down.
Can anyone recommend other troubleshooting procedures?
Several of our computer labs run machines that use the same OS image and are
showing the same symptoms. We're seeing a widespread error preventing the
standard "labuser" local user profile from loading because "you do not have
permission or a file is in use". We've done some research on this (locally
and on the web), and it seems that the "System" process is locking the
"ntuser.dat" file (local user's registry) which prevents the profile from
loading.
Unfortunately we've not had any luck tracking down what might be locking the
file (there is a considerable amount of software installed on these machines,
and several items that load on startup). We've installed the "User Profile
Hive Cleanup" service with no luck. We are systematically disabling any third
party service that might lock ntuser.dat as we try to narrow things down.
Can anyone recommend other troubleshooting procedures?