G
George
My computer crashed a few weeks back. I used the system
restore cd's and it all seemed to be going fine until
windows xp asked me for that product key number. i
looked at the sticker on the outside of my computer and
typed it in and it would not accept it. then i
discovered that many of the letters could be numbers and
there must be a million possible variables. i tried
using the product key number off of a laptop which i have
which is also loaded with windows xp. same problem. i
called compaq and they said it was a microsft problem, i
posted my problem on microsoft's discussion pages (not
this group) and they told me it was compaq's problem.
does anyone here have any ideas before i have to toss out
this $499 computer? is there a telephone number i can
call microsoft and plead my case. $499 is an awful lot
of money to waste especially when i have a licensed
version of windows xp.
restore cd's and it all seemed to be going fine until
windows xp asked me for that product key number. i
looked at the sticker on the outside of my computer and
typed it in and it would not accept it. then i
discovered that many of the letters could be numbers and
there must be a million possible variables. i tried
using the product key number off of a laptop which i have
which is also loaded with windows xp. same problem. i
called compaq and they said it was a microsft problem, i
posted my problem on microsoft's discussion pages (not
this group) and they told me it was compaq's problem.
does anyone here have any ideas before i have to toss out
this $499 computer? is there a telephone number i can
call microsoft and plead my case. $499 is an awful lot
of money to waste especially when i have a licensed
version of windows xp.